Overall Ratings & Reviews Delta Hotels by Marriott Jacksonville Deerwood

The hotel is very nice the bed where extremely comfortable. Its also not far from the store and other places to eat . Definitely will return.

Very quite to take a brake in a hotel area

Bad

Staff are friendly, the hotel is very modern and clean. Definitely would stay again if I’m in the area.

The hotel itself is great. The hotel has a bit of a smell to it, at least my room did. Maybe a sewer issue. I stayed at this hotel years ago when it was called Red Lion and it had the same sort of smell so again maybe it’s the sewage issue. Hotel is very lovely although.

Clean , friendly staff

I’ve stayed at this hotel many times. It’s changed names at least twice since I’ve been staying here. It’s nice to see they have updated parts. I love that theres and eco friendly shuttle available even though I have no idea where it goes. I didn’t try the restaurant this time. My only mishap is that the plugs to charge things could use some service. I shouldn’t have to wiggle it around to get my phone to charge.

Customer Service was amazing but the rooms were terrible i had to get switched to 2 different rooms after the one we checked in the rooms were too hot and having to move everything i had was such a hassle the need to improve and fix the ac units and check them daily because i was very disappointed with this stay.

The hotel and room were lovely. The man who checked us in was awesome!! However the ridiculously loud banging at 10 am on our door was unexpected as the checkout time was noon. When we responded the rude person on the other side of the door that we were still in the room, he yelled checkout is 11.

Overall excellent

A

I like the cleaniness and famiky friendly atmosphere

Property was in a good location

Everyone was very friendly. I appreciated the hospitality. The location was perfect for what we needed. However, there could have been more attention to detail when cleaning the unit.

Great service and clean, updated accommodations.

Hotel was great, staff was amazing , would definitely stay again

Everything was beautiful and updated. Pillows were wonderful, beds were subpar, really hard in some spots and lumpy in others. I woke up with significant body aches and unrested.

Quiet place where you can stay in a safe and clean environment. Great restaurant!

We enjoyed staying in your hotel, however, the AC did not work properly. The maintenance employee came in and told us that there was nothing they could do about it. It was 71-72 degrees and it was very hot. We lowered it to 67 and it stayed at 72 all day long.

Beautiful property