Overall Ratings & Reviews Fairfield Inn Marriott Rochester Airport

its the only choice at the airport

Bed bugs. Not up to Marriott standards.

This was our first time at this particular Fairfield Inn. We've always enjoyed our stays with the Marriott Bonvoy brand. We were amazed at how quiet it was at the airport. There was a lot of space all around the hotel and breakfast was excellent with lots of variety and hot protein that we always appreciate. Unfortunately, we checked in quite late and only handicapped rooms were available. Our room wasn't very clean, there was a film on all table surfaces, also what appeared to be dried feces on the bathroom floor and on the edge of the toilet. The thing that bothered us the most was that there was no full-length mirror on the wall!

The hotel is literally a one minute drive from the terminal. NO NEED FOR A CAR. After arriving on a late flight around midnight, the 1st room they gave us had a broken A/C unit. Fortunately, they had another room available so that worked out We would’ve preferred not to have had that extra 20 minutes getting into a room though. Breakfast the following morning was very nice as was all of the staff.

Walking distance to Rochester Airport and very pleasant front office person

We were greeted by the friendliest lady at the front around 7pm on Sunday June 22. I have stayed at several hotels and we had never been treated so special. Then what put it over the top was how clean the room was. I can’t say enough good things about our stay. Will definately recommend this location to my friends and family.

First time we stayed. The room was great except for the room humidity was excessive. The tile in the bathroom was wet and slippery, even after waking from sleep. Other than that it was great.

Amazing

Very polite and helpful staff

Great location and friendly staff!

Very comfy. Very quiet for it to be right by the airport. Front desk Chardonnay was very nice and welcoming.

Very clean; friendly staff; great breakfast options! Great stay!!!

Staff was excellent!

Close to airport

Chardonnay was amazing!!! So happy and polite!!! Easter egg hunt was a fun surprise for the kids!!!

The welcoming gentleman, Troi, was very kind, efficient and generally very nice to find at the front desk. The chili in the dining area was also a very nice addition for guests not having access to food. Have stayed here several times prior to trips and will again.

Quiet, clean, and amazingly helpful staff!!!

I like the location, next to the airport.They offer shuttle service but my husband walked over to return a rental vehicle. The employees were very friendly and willing to assist.

Tyler is the best front desk employee.

Room smelled of cigarette smoke upon arrival.