We arrived and found the entrance to the underground carpark almost immediately. The ramp was a touch tight but nevertheless it lead to a decent sized underground carpark. The reception staff greeted us and within minutes we had been checked in and directed to the lifts and our room. The room was clean, neat and well maintained. A few extra hangers would have been better but otherwise we managed. Coffee and tea supplies were good and having a fridge in the room made it all the better. Our breakfast was equally as good as everything else we experienced in the hotel. Perfectly cooked bacon, eggs, sausage, plenty to choose from with all you need to make up a hearty full English. Lots of fresh fruit, yoghurt, cereal.. All in all our three night stay was well worth the price and would without any hesitation book another stay and or other hotel venues.

Good experience overall

Clean room and very helpful staff. Great to have on-site parking in the city centre although at £18 for 24 hours, it's quite expensive. Didn't have the breakfast so can't comment on that.

Good place to stay with family, room was comfortable and breakfast was good.

Booked to have a sleep before travelling home after watching a show. Waisted time and money. The noise was horrendous from outside. We didn’t get a minute sleep until 5.30am and then an hour later it started again!!

One of the best hotels I've stayed in for the price

Clean property, great and polite atendants

Room was a bit d

Clean, comfortable, very decent breakfast and very welcome air conditioning.

Great location, clean and very convenient

The hotel is in s great area of Birmingham perfect to all the bars and restaurants around Broad Street. The hotel was clean and smells fresh the staff were very friendly and helpful The bar area was nice and barstaff were good. The room was clean and bed was great and comfortable.

Very good location, a stones throw away from the arena. Clean and comfortable rooms, friendly staff and a nice breakfast

Great location

Very basic. Dirt in the bath and old toilet room with no toilet brush. No aircon or way to cool the room down except asking for a fan. Staff were friendly and helpful but this was a poor experience compared to other city Novotel hotels.

Room was fairly basic but quite big. Was warm and no air con so had to have windows open and it was noisy until very late at night. The staff were excellent and very quickly found something I had left behind in the room and the breakfast was also very good.

Lovely, friendly and very helpful staff. Room was spotless and breakfast was excellent. Good choices and vegetarian options. Highly, highly recommend this hotel and would 100% stay again.

Hotel staff were great and very helpful when approached. Only down side was that some of the electrical switches and plugs were showing their age. The bed side light did not work and there was only one free socket in the room. The bar area was very nice and great for a chill out. Overall good hotel for the value.

Very pleasant stay a bit nosy when we opened windows as there was no air conditioning everything else good

Bar closes too early when an event is happening. 11:30pm is unacceptable! Wifi on both networks cannot manage Zoom meetings, so not a good hotel if you want to work. There is no air conditioning, just a some other older cooling system, that cannot cope. On the plus side, the food was really good at the bar restaurant.

The staff were friendly and helpful. It was a nice surprise to be upgraded from the room I had originally booked. Room was clean and spacious. Location is good - it is a few minutes walk from the centre of Birmingham and plenty of restaurants near the hotel. Buffet breakfast had plenty of choice.