very disappointed no one was there at check in just a machine to check in

I was misled by the false advertising for the "hot breakfast." There was no hot breakfast at all—only cold waffle batter that we had to make ourselves in a filthy, used waffle iron. Furthermore, all drinks, including coffee, were dispensed from a bag through a machine, which is completely unacceptable. The hotel was also stingy with towels and provided a confusing and inconsistent room cleaning schedule. This experience was far below what was promised.

Every thing was good but the only thing I didn’t like is there is no one at the front desk you talk to a person through a screen.

Place was clean and most of the staff was great. My cousin fell on the stairs and no one would take a report. I called customer service. They said they do not do this??! How do you have a guest fall and not make a report. I am sure this is a liability issue?? It was in the stairwell and there was a camera. Will be contacting corporate for them to review. Major issue.

Very nice pool

The hotel was very clean and nice area.

Very nice budget hotel, better then most in the area, clean and some what updated.

Quiet lodging with free breakfast and coffee

The hotel is very clean and safe. It is about 13 miles from Naples and 15 miles from Fort Myer. The check in and check out is made remotely with the staff in a screen. It was quick and without problems.The breakfast is a little weak but the hotel condition compensate it.

Good option for a night’s sleep! Comfy and clean, pool, free breakfast, and amazing value!

Very comfortable rooms, clean and staff very nice.

It was a quick check in/out. The room and bathroom were nice and clean.

The price was right. It fit for what I was looking for!

I am very happy with this place. From the check in to the check out process, everything was great. Small hotel but the rooms are very spacious and clean. The microwave in the room a plus and the pool was the best part.. Really recommend.

This property is very clean, especially with vinyl flooring instead of carpet. The paint was chipping a bit in the room and there were definite signs of needing some updates, but that didn't take away from the cleanliness. The pool was the best part of the hotel - warm and clean. The housekeeping staff was very friendly, but they only come in your room if you specifically request something, otherwise they don't come in for 3 days. We had 4 people staying in our room, and had to request more towels and the bedding for the pull-out sofa. The girls were hesitant to give us more than 2 towels, but got to know us over the week and helped us out whenever I asked them in the hallway. It was odd not to have any other hotel staff on site. There was a kiosk to chat with a live person who was situated on the other side of the world, literally. There was no one to call when you needed something ... you had to go to the kiosk. We even got locked out of the building one evening at the pool because they changed the key card entry to the building but didn't notify guests. The main issue was the hot water went out after the first day we arrived and was out for the entire week of our stay. It was incredibly frustrating.

peaceful

My stay was perfect. Comfortable bed, comfortable pillows. Everything very clean and organized. There was plenty of parking. We arrived late at night and the hotel receptionist was very polite. I had to ask for extra toilet paper because there was only one roll of toilet paper that was almost finished and there were only two towels, and there were four of us. We had to share towels the first night. But for me this is not a negative point, because for me the most important thing is cleanliness and a comfortable bed.

Nice place. Good price. Very clean and comfortable room. Staff was polite. Breakfast was pretty good too. Eggs and bacon missing but otherwise everything was great.

I go to Bonita Springs quite often and yet, I believe this was the first time I stayed at this property and IT WILL NOT BE MY LAST. For my matters, the location is perfect, the fees were fair and the place was overall very nice.

The door lock beeped all night long, every night. When mentioned to the front desk, we were told that they were waiting for parts and there was nothing they could do.