We had a great one night stay. Everything was clean and comfortable and the rooms are very spacious and take you back in time. The staff were very attentive and helpful and the wonderful breakfast was a fantastic way to start the day. They even cater especially to kids with an activity chest. It is easy to walk to the theater and museums and market and the hotel’s access to shopping gives you everything you could need.

BIG Hotel, that used to be a Parking Garage. Average amenities & dated furniture everywhere.

Staff..breakfast Clean room

We really enjoyed the hotel. Staff was great and the kids loved the pool. Location is great - easy to walk to a lot of sites around the hotel.

The Breakfast Excellent nice service nice stuff I recommended to everybody

Viajamos mi hija y mi hermano. Una excelente experiencia desde que llegamos, personal muy atento, la pieza impecable de limpia, camas cómodas, el baño cuenta hasta con crema de cuerpo. El desayuno muy variado para todos los gustos, el pan crujiente, todo exquisito. La piscina temperada para relajarse, fuimos al sauna. Cenamos en el hotel, todo muy rico 100% recomendable!!!

Very nice stays at the hotel. Staff was very friendly and attentive and gave good suggestions and service

10/10 hotel

Fantastic place to stay in Santiago. It is the centre of the city with easy access to everything. The old world charm was welcome.

Such a classic property. Central location was easy area for pick up and drop off for joining day tours. They allowed us to drop off luggages before check in time. Staff was very helpful in arranging transportation to the airport when there was road closure due to a marathon. Good breakfast buffet with options. Will stay here again.

Excellent location for walking tours around the city and surrounding neighborhoods. The inside of the lobby and dining area lacked natural light and could use some of it to brighten things up. Overall great experience and would recommend this hotel for a Santiago trip.

Hotel was very good,room clean,staff very friendly and professional.

Beautiful old hotel near centre of Santiago. Comfortable stay, bathroom could do with an upgrade. Lovely old furniture. Pool was not warm. Bar meals ok but expensive. Staff friendly and helpful.

Everything good. Definitely will stay again.

The hotel is located next to the presidential palace. We enjoyed the area, lots of restaurants, shopping, and historical buildings. The hotel is clean, has good-sized rooms and an excellent breakfast.

Excellent location and top notch service, breakfast, dinner and clean rooms and bathroom. This is a 4 star hotel for sure which I would surely recommend to anyone.

Nice room, the staff were very helpful. The food in the restaurant was excellent. They would call us a taxi when we asked and reminded us to be careful. The hotel is in the heart of Santiago and a short walk to St Lucia Hill and Plaza De Armis.

Hotel is in a good position, near to city landmarks and public transport options. Room was large, clean and well equipped. Good selection and quality of food in restaurant and bar. Staff were helpful, friendly and professional. Good value for money

My husband was assaulted by 3 young men in a nearby park at 10:30am. We were walking in the park and my husband felt some liquid dropped from above him. Before he knew it 2 attackers were pretending to wipe the liquid off of him managing to take his wallet out of a front Velcro pocket. 6 other young pedestrians rushed up and beat the attackers away grabbing our wallet. My husband was unhurt but upset. Thank goodness for good samaritans coming to his aid. So, we naturally didn’t feel safe near the hotel.

Wonderful location, amazing breakfast buffet, great amenities, outstanding staff. The front desk was so helpful, Roberto was a wonderful friendly waiter, all the doormen were super efficient and kind. We enjoyed our stay very much and would highly recommend this hotel in Santiago Chile.