Have stayed here many times but this was the worst. I love having a kitchen and washing machine. Unfortunately, the "newly" renovated rooms that were done first, a few years ago now, are already starting to fall apart because they picked such cheap fixtures. Also, there was one particular woman at reception (didn't catch her name, she has dark hair that she wears pulled back in a ponytail) who was so incredibly miserable to deal with. No matter what we requested she gave us a hard time. The other staff who work there are lovely, though.