Overall Ratings & Reviews Grand Hyatt Kauai Resort and Spa

Great resort - the rooms, common areas, outside areas, service, activities. Fantastic. Everything was top notch other than the food - the sushi place, in particular, needs to use stickier rice and improve their offerings. We found better dining options outside the resort. The outside food and drinks were fantastic though.

Liked everything nothing to dislike!

Fabulous place to stay. Staff is terrific.

The property is in need of some TLC. Repaint and repair in many areas. Rugs in hallways in need of replacement. Two areas that need improvement: 1. Friendliness of staff. I walked by countless number of workers around the property and not one made eye contact or said hello. 2. Room services dirty dishes being left outside rooms. They remained outside in the hallways we walked down for 12-24 hours.

Beautiful property and incredible pool and lagoon.

Quiet and peaceful. Staff was very warm and friendly. Room was excellent.

The resort was nice and had all the amenities you would expect. The concierge, however, led us astray. We booked an expensive boat ride, and the concierge told us breakfast and lunch would be served and even took our lunch orders. Neither meal was served and our party (including children) was uncomfortable and hungry.

I loved the room and the staff. Much better than I expected and I did not want to leave. Hope to be back soon.

Pool

This property is very dated and expensive for what it is.

Such a wonderful stay in a beautiful location!!

Beautiful grounds

Beautiful property!!! All of the staff was helpful, friendly and caring. The room was very comfortable and the food exceptional.

We celebrated our 25th Anniversary at this gorgeous resort. Swimming in the lagoon pool by moonlight was magical.

My favorite hotel in the world

Beautiful property with great views and friendly staff!

The facility, location and staff are great. A really enjoyable resort to stay. Would return. Only disappointment is that some of the prices for meals, like the breakfast buffet, are unjustifiable and have the flavour of price gouging.

Amazing stay! Expensive place, but everything was nice and service was great.

Amazing property with beautiful views and wonderful pools.

Came here 5.5 years after our honeymoon. Only stayed one night as we were island hopping. Made me appreciate this place even more. Yes it is pricey but the staff would do pretty much anything for you. All expectations were met and exceeded. Kudos again to this Hyatt property