Overall Ratings & Reviews Hampton Inn by Hilton Concord/Kannapolis

Room was nice

I love this area it's quiet and away from the hustle and bustle of Charlotte

I love this hotel because it's always quiet and it's right outside all of the Charlotte traffic and there is a Walmart nearby . The staff is always friendly and courteous

Good place

The staff was super over the top friendly! The hotel itself felt outdated and older, but it worked for what I needed. Zero Ubers in the area and food choices were very limited.

Rooms need updating in lighter colors

When you walk into the bathroom and see a giant hairball in the shower - it’s a turnoff. Also the towel rack was coming out of the wall as well as the shower curtain holder. Bed was comfortable, sheets appeared clean - only super positive was constant coffee available in the lobby and great location off the highway.

Love the staff

I was surprised by the charge for parking. It wasn't very much but it was a surprise.

The curtains were torn, the cabinet door was broken, The room was not in good order.

Hotel was nice, check in was pleasant, coffee all day and the room was clean and comfortable. Breakfast was good but the area needed a better wipe-down. Plenty around for restaurant options.

The clerk was lazy, didn’t want to assist with anything. We drove five hours to check into a room unpack and go get our shower. The toilet is filled with feces! They had one option and it was not big enough for our party. We had to locate another hotel entirely and pay out of pocket with no apologies. Coinciding with an almost adamant refusal to assist in getting my funds back, for the room. He ended up helping. We got lucky and found a room at the last minute but we didn’t get rewards from it as we always stay Marriott or Hilton. Never in my life have I seen a toilet that “passed inspection” yet have explosive Diahrrea “caked” to the inside. My daughter almost sat on that disgusting thing!! Would never recommend to anyone to stay there. EVER!

Nice hotel

Wonderful staff, will stay again in the future!!

Everything was great

I was charged $334 deposit! Would I have lost my room if I didn't have $334 to hand over? The bathroom towel rack needed repair and door hinges on TV stand would not close.

The room was overall clean, there was either mold or dust above the bathroom door. They have the refillable bottles of hygiene products and our lotion bottle was empty. There is no hand soap in the bathroom which I found disturbing. On a positive note, Jacob at check in was super friendly and accommodating.

We had to extend our stay an additional day and requested it at check-in. Foune ourselves locked out of the room because Front Desk (Josh) neglected to inform us that we would need to re-check in the next day. As a result, we were locked us out of the room.

I usually do not give reviews but this one needs to be read. This place is filthy. And the price they charged is outrageous for the quality of the hotel. Toilet clogged. AC moldy causing me severe asthma. The shower head was dirty with soap scum. The bed sheet had a dried booger on it. I cannot believe what I experienced. I booked a two night stay and checked out early the next morning because I was not going to go through another sleepless night coughing the night away. Stay away from this hotel.

There was dried blood on the stand where the tv was, the toilet kept running loudly all night and then it was clogged. And the shower kept dripping