NH Collection Gran Hotel de Zaragoza

Explore NH Collection Gran Hotel de Zaragoza
9.0
Exceptional
From 977 reviews
Cleanliness

9.2

Room Comfort

9.0

Location

9.4

Service and Facilites

9.2

Traveler Reviews NH Collection Gran Hotel de Zaragoza

Number of reviews per page
20
40
Top reviews
Leslie
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is perfectly situated for travelers who want to explore on foot, offering an unbeatable location walk away from the Basílica del Pilar, the historic Old Town, and the best shopping districts. Food lovers will especially appreciate being so close to El Tubo for tapas and pintxos, though keep in mind the Aljafería Palace is a bit further away. While the hotel is very clean and the staff is incredibly friendly and accommodating, the interior feels a little outdated and could benefit from a refresh. We also learned that their non-refundable policies are strictly enforced; despite being stuck in Basque Country and missing our first night, we were still charged for the full stay, though the staff was helpful in ensuring our remaining reservation stayed secure.
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John A
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Great staff! Great location!
Henrik
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Spacious and spotless
Rufino
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great hotel , great location . Breakfast buffet has may options . Everyone is very welcoming. Wanna give a shout out to Jorge always recievied us with a smile
Lev
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Excellent service! front desk very helpul, breakfast service flawless. suite was excellent and very fair price true value
Andrew
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Business
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room not bad. Staff aren't trained in my opinion. Talking to another staff member and then turning around and putting my omelette down with your back facing me and walking off is rude in my opinion. But, maybe that's just the culture
Angela
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

N
Ecaterini
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The breakfast was
Pierina
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Todo muy bien, solo el baño estaba en mal estado con el piso roto, pero muy limpio y las camas comodas
Carlos
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Great place to visit Zaragoza
JOSE
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Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Older building, not up to date standards for 4 star hotels. Lacking upkeep all around. Great staff though. Could book a stay there just because how good the staff is at their jobs.
Clare
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Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

We had a fantastic time at the hotel breakfast was wonderful staff were lovely the room was very nice
Nasser
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Great place with lots of amenities around the area.
Hamed
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Go
Mario
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Best check in and service ever in Spain front desk and concierge were amazing 10/10
moshe
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Parking is off premise
Thomas H
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

This property had a great staff and exceeded my expectations by every metric.
Stephen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Very clean and comfortable rooms and friendly staff made this a wonderful stay. All the areas we wanted to visit were a short walk away.
Riad
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Business
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great place!
Mark
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Our room was lovely, and was very spacious ! It also overlooked a quiet street too. The staff were very helpful and efficient too. The hotel had a nice old style charm although we did feel the lifts were quite small. It was located really well with a short 5 minute walk to the time centre. We really enjoyed our stay !
Number of reviews per page
20
40