Overall Ratings & Reviews Hotel ILUNION San Sebastian

Beautiful room, excellent service, perfect location.

The air conditioning did not work during a heat wave. When I asked staff to help, they basically did not know how to fix it, and told me we could not change rooms, but could check out in the morning if we preferred (hotel was fully booked). Upon check out, they refused to refund us the second night; saying Expedia would not let them. Expedia refused to refund, saying the hotel refused. I would cancel any reservations you have with expedia due to this. And, beware of staying at Hotel Ilunion during a heat wave. The A/C does not work, the room smells, property is old and run down, and parking is available only if you arrive early.

Staff was incredibly helpful. They even lended us a wheelchair to use free of charge. The property is in a beautiful and safe area. 6 minute walk to the beach, 15 minute direct bus ride to the famous 31 de agosto, and a 15 minute walk to the funicular.

Modern, good rooms, reserved safe parking

Very modern, contemporary clean rooms, well appointed Not too far from beach and promenade but at the other end of the old town to San Sebastián so as long as you don’t mind the promenade walk or have a car to drive in with, it’s fabulous Very clean and nice selection of decor, I am an interior designer and thought they had done a lovely job on the interior Nice bar also

The front desk staff were especially helpful and kind. We had difficulty returning from the Springsteen concert on 24 June and the desk clerk for the evening was very reassuring and provided excellent advice. We were able to return safely to the hotel.

Nice hotel in very nice area, close to the beach and walkable to the old city

Nice staff and breakfast

The service was fantastic and the employees were super attentive and friendly. The room was very nice and the food at the restaurant was really good!

Amazing bathroom and the hotel near from beach, the area so lovely quite

Really enjoyed my stay here. My room was super comfortable, clean and the hotel breakfast was excellent. The only thing I regret was not booking more nights there!

Good room size. The area very quiet and convenient.

Lovely hotel, great location and helpful staff.

Nice hotel, actually liked that it wasn’t right in the old town which is very touristy. Beautiful beach walk to old town but in quiet yet bustling with locals area with ample of dining options.

Clean, classy, convenient! The service was impeccable, the design of the rooms is lovely and functional, and the location was ideal.

Clean modern Hotel in good location. Dissapointing that the Bar closed at 11pm and made us leave the room without affording us alternative arrangements

Very nice hotel and aRea.

The service in the bar cafeteria in the evening was so good. The hotel was modern/stylish and friendly, the service and food were good.

My stay was enjoyable The staff are pleasant and cooperative and the service is very good

What a fantastic hotel. Superbly remodelled and feels very luxurious. Staff were very pleasant. Good location too!