Norton House Hotel & Spa

Explore Norton House Hotel & Spa
9.2
Exceptional
From 1,002 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

8.6

Service and Facilites

9.2

Traveler Reviews Norton House Hotel & Spa

Number of reviews per page
20
40
Top reviews
catherine j
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10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beautiful grounds. Food was excellent. Wonderful spa. Highly recommend
Paul
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with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Lovely touch with the bubbly and chocolates for my wife's 50th
Collin
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with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was an acceptable place to stay, but nothing was particularly special about it. The bed/pillows were not comfortable.
Lisa
icon-with Partner
with Partner
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Staff was exceptionally friendly and helpful. We stayed when an issue with the broiler I believe was having issues so the amenities at the spa were limited. They did offer a free cancellation but we had our trip planned months in advance and to find a hotel stay somewhere else at the last minute would have been pricey and difficult due to a festival that was going on. Very disappointed that the spa was not able to be utilized and they did not offer another type of credit or discount on the price of the stay as they should care very much about the hospitality for their guests. It was a charming hotel but we just did not have the experience we were expecting and hoping for. Because of this, I would not recommend staying there unless you have no other choice.
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Anton
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10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great hotel. Great breakfast. Attentive staff.great sauna and pool. Great food at restaurant What not to like
Ursula
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Excellent from the staff in the reception area, the beautiful facilities, super clean, spacious and comfortable rooms, great restaurant and excellent breakfast. All I have to say that this is one of my favorite places to stay. Love the spacious bathrooms, and the staff was very helpful assisting me with mailing something on my behalf.
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Kate
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Good breakfast, attentive staff but a bit slow. Reception didn’t look up when walking through
Venth
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with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stay was good.
Fiona
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very friendly staff. Lovely room with beautiful grounds
Jessica
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The hotel was incredible. The food and drinks weren’t just the best we had while in the UK, but some of the best we’ve ever had worldwide. The consistency of all the drinks and meals was out of this world! Highly highly recommend.
Ailsa
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Used the spa was lovely but had 2 screaming children and parents there which meant not very relaxing. Room was very comfortable
Shelley
icon-Family
Family
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful property. We really enjoyed our stay. Quiet and relaxing.
Diane
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Staff were so polite and helpful. Room was lovely as was Clyde! Fantastic Spa facilities too. Will definitely use this hotel again and recommend it for anyone else.
Ben
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Brilliant hotel, great staff
Nathan
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Clean and tidy staff very helpful
Nicola
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

It was a beautiful hotel with friendly staff and great amenities. My only complaint would be the very bland meal options for vegetarians. There were only two main dishes and considering the varied options for meat eaters, it seemed a shame that vegetarians are only offered pasta with tomato and something bland with lentils. Everything else was perfect though.
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Simon
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Lovely restaurant and room
Jess
10.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

We really enjoyed our stay at
Rachael
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean rooms, relaxed hotel. Lovely spa area
Donna
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The hotel was beautiful. The spa and spa staff were so nice and the breakfast was delicious. The woman working at reception was so incredibly rude. We asked about how we get to the airport in Edinburgh and she didn’t even mention a shuttle that was leaving in the next five minutes that we could’ve taken, luckily we asked somebody again in the restaurant and they told us about it. Such a shame docking a star because of one person and our experience with them. Would’ve been five stars otherwise
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Number of reviews per page
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