Overall Ratings & Reviews Holiday Inn Express Naperville by IHG

Liked the evening drink and treat from the hotel. Comfy bed

Good front desk staff and fair to good breakfast

Manager was nice, room clean, breakfast was pretty good for a hotel

We had a very nice room upgrade that was much appreciated.

Stayed for 5 nights, there was a variety of breakfast options each day, a nice courtyard to enjoy some time outside, and fitness area was clean.

The entire area was very clean. Rooms were immaculate and offer not only places to hang clothes but also drawers in which to put clothes.

Traveling can be tiring. What a pleasure to end a long day at this property. All aspects of our overnight stay were enjoyable.

Great experience

Good place

The property is nice with outdoor areas, but our room was on the 1st floor facing the parking lot, so no privacy with natural light, and noisy.

Stayed one night. Friendly staff, quiet, would definitely book again.

It's fine

Clean rooms, good breakfast. We’ve stayed here twice now and would go again.

Overall, the stay was fine. The front desk was helpful and upgraded our stay. They were very friendly. The first two rooms we got were not ready. It was upgraded and the next was good. The ceiling seemed to be crumbling, but the room itself was clean. The pool was good BUT…there are first floor rooms viewing the pool and we could see into rooms of their blinds are open and 1 room was. I did not like that for my children. Anything could happen.

Great customer service amazing breakfast comfy beds wonderful pool.

Just a quick overnight stay but as always Holiday Inn Express is the best & why I always book with them!

Room was very clean and comfortable, front desk staff were efficient and personable.

This place was so relaxing, very clean. Guest services was helpful and kind. The breakfast was so good. It was quiet and pleasant. Will definitely be booking again.

Great visit and experience!