The Crossroads Hotel, Newburgh

Explore The Crossroads Hotel, Newburgh
7.6
Pleasant
From 399 reviews
Cleanliness

7.8

Room Comfort

8.2

Service and Facilites

8.2

Traveler Reviews The Crossroads Hotel, Newburgh

Number of reviews per page
20
40
Top reviews
David
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

You get what you pay for. The property was well worn. Several areas in the hotel had water damage or worn out carpet. And the property did not offer any dining or liquor options. But it was a more affordable option than other mid priced hotel properties. It was conveniently located about 90 minutes from N Y city. The area was a little dicey.
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Danielle
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I didn't like how the elevator was broken and the $100 for incidentals. That should be optional.
Veronica
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean room and friendly front desk.
Jun
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The toomhas been refurbished and things look new to me, It is clean and comfortable. It is convenient for me to stay at this place for the night. There is a diner just around the corner so kaing it really easy to have a meal near the hotel. The front desk people are friendly and easy to talk to. Overall, I had a pleasant and relaxed stay.
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John
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Needs a great deal of attention to repairs and cleanliness.
Alawn
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Family friendly. Breakfast is not included though.
Jordan
icon-Business
Business
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This hotel is extremely dirty, not a clean place to stay at all.
Douglas
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The worst place ever stayed at. Absolutely NOTHING! No coffee, water, breakfast. Just about ready to close the place down...For the price, a real RIPE OFF!!!!! Did not feel safe walking in the halls!
Rebecca
icon-Business Family
Business Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

bad
dave
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice
Miss
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean room. It is a decent place to stay.
Michael
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was friendly but the condition of the hotel was horrible. The elevator was down so we had to take the other level up and walk across the building and had to walk up two flights of stairs. I have a heart condition and had a heart time. The room was clean. The hotel overall needs a lot of tlc. I will never stay there again.
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Judith
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Elevator out of order...shoddy bathroom repair, no hot water in sink, no light over sink, top of door catches on ceiling light fixture. Beds were clean and comfortable...TV hard to figure out if you're not an AV Technician. One ice machine on the third floor walkup.
Yolanda
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Needs remodeling i think people lives there service was not good with one staff they had no ice machines and they ran out of ice for everyone
Anthony
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

ROACH MOTEL! Stay away from this poor excuse for a hotel. Our room door was jammed and when I finally was able to open it, I got hit with a foul smell of cigarettes, mildew, and grossness. The rugs were filthy and stained. The bathroom was disgusting. And the icing on the cake, ROACHES. I had to book another hotel, on the spot. Hopefully I'll get a refund from hotels.com. NEVER AGAIN!
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Richard
icon-Business and Leisure
Business and Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

OK place but needs some upgrades- No dining
Darian
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Property is not kept well. Bathroom was ridiculously small, shower curtains don’t close all the way, bed dressings were stained. Looks nothing like the pictures on the advertisement .
Melody
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice area. Convenient to highway. Marijuana smell. Both knees replaced, & elevator on our side was out of order. Had to carry stuff up a flight of stairs. Couldn't change rooms because I booked w Expedia. Not happy.
Richard
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The property appears to have been either something else or in better condition at some point in the past. The staff are friendly albeit wearing jeans and t-shirts. The pictures of the outside look great; the inside is very dated and in definite need of a updating. The rooms are comfortable enough - the property would benefit greatly from a refresh.
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Charles
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Usually all I require of a hotel is a good bed and a hot shower. But this was a nice room in well-maintained condition (and with nice pillows), which made the experience very enjoyable. The staff was very helpful, especially as I had made two separate reservations which needed to be linked up. Location was very convenient to the highway.
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Number of reviews per page
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