Overall Ratings & Reviews The Connally Hotel Downtown Atlanta, Ascend Hotel Collection

The area was not safe with many homeless people walking around. The hotel air-conditioning was not working in the building so the room felt very hot.

The staff are very friendly and helpful.

Didn’t get the trim I booked for, they moved my room twice because there weren’t clean ended up in a double bed room which was smaller than the king bed room I paid for, and was charged for the king room still. I was bounced around by staff members with inconsistent information.

Most definitely a great stay

Enjoyed my stay

Very nice loved the breakfast and in a nice area everything close

Close to local music venue the Masquerade. Clean and spaspacious rooms

Terrible part of town if traveling with your family.

Hotel is good, across the street of five points metro station and close of MB stadium, breakfast is really good and room is spacious enough, main issue is the neighborhood, however it is the city overall but most properties around are closed and many homeless in the street

Great stay! Very close to the masquerade!

Despite being on the 12th floor, it was way too noisy. Not a good entrance to the hotel and didn’t seem safe loading and unloading the car.

Love the cleanliness, professional staff and overall customer service and clean quiet room. Definitely coming back soon for more. I would just tell customers to look for valets if they don’t see them immediately. They busy parking cars or inside their mini office

Not whats its portrayed to be

I went to Atlanta for my birthday got to the room didn’t have but one wash cloth 2 towels the room smelled like mildew that’s not the worst part I was locked out my room at 2 in he morning nobody was at the desk to make me a new key I was told by security that no one was at the property at the moment so I had to wait in the lobby for a hour half just to get in my room I really would like my room to be cupped if possible are half my money back I called front desk for towels the next day then was told u have to come down and get them smh

The booking was specifically for a room with Jetted tub and the hotel doesn’t have any although they advertise that it would. The area wasn’t clean and the homeless need an alternate place to go.

I do not recommend. Way over priced for such an old,out dated, dirty hotel!

We were give a room that had not been cleaned. When we got to our second room the sheets had not been changed and the floor had not been vacuumed.

Building itself is nice, they don’t tell you they charge $55 to valet park you, also it doesn’t feel safe around the building after the sun goes down. Lots of riff raff walking around. Be careful outside when the sun goes down! One tv remote for two TVs, also the bathroom was poorly lit and you basically had to shower in the dark. Otherwise pretty building and friendly staff

My stay was rather pleasant for my first hotel in a handful of years. One thing I can say were the people at the front desk were extremely helpful and I definitely recommend it when it comes to friendly staff. Only down side is the bathroom situation when it comes to the hotel. Since it's a rather old hotel, trying to flush the toilet felt like I might actually break it which is extremely unfortunate. Another thing that was bothersome was the key cards. For some reason, although I only stayed for a week, my key card wasn't working. In total when leaving I had to use 6 different cards for my trip. Besides that it's a wonderful hotel and very close to the marta train station.

No