Overall Ratings & Reviews Residence Inn Syracuse Carrier Circle

Hotel was very clean. I really liked the apartment feel of the room. We didn't eat the breakfast.

Aged property. Check-in staff was very good. Started our vacation but no notice pool was not working.

It’s a great stay , very spacious , clean.

Clean, safe place to stay with pet and near airport

Easy on and off highway. Mostly clean. Rooms not ready at check-in time, but with a later check-out and earlier check-in time, they seem to have set themselves up to disappoint customers. Due to rush to clean rooms, many tabletops in our room were visibly not cleaned thoroughly. Breakfast was okay. Very confortable sleep in comfy beds and quiet room.

Tired looking place - sorry breakfast and coffee. Lots of nicer places nearby

This is real 3 star hotel Minimal, outdated but nice. It has everything you need just enough

When traveling with family a hotel like Residence Inn is exactly what we like. There is plenty of room and the 2 room suites are excellent. Will be staying here when in the area again!

Property was in need of maintenance

The Hotel desk clerk had me tap my card twice charged me $170 for the room at check in than caught her mistake seen my room was paid for already and said I have to wait for an manager to be reimbursed plus $20 for damage so I have to wait for my money to go back on my card but overall besides that I enjoyed my Thanksgiving with my family and friends. This has nothing to do with Hotels. Com, this is a Residence Inn (Marriott Hotel) mistake

This residence inn is in need of some major tlc. The rooms are really showing their age, plus the cleanliness of our room was lackluster for a Marriott brand. We didn’t have towels in our room, despite calling front desk twice (hotel I set up townhouse style) we didn’t receive any and dried off using hand towels. The breakfast was just alright. For the price we paid, we will try other hotels before returning.

High pet charge, deposit would be better.

Good value and friendly staff. Room did not have a rod in the closet area to hang clothes.

Strange restaurant next door

Clean, beautiful grounds. Will definitely reserve again when in area.

Great staff and clean

I stayed 5 nights. After check-in, I noticed there were rooms with easier access then our room. I asked staff at the desk about availability. She graciously reassigned us another room with similiar access. It was handicapped accessible. Room was large to accommodate scooter. Staff was so helpful.

We booked this property because they had two room suites and we were travelling with our teenaged son. We were in the area for one night. This hotel is in need of a renovation as the rooms are dated and tired. The common areas need maintenance as well. The bathrooms were tiny and the beds were uncomfortable. We likely wouldn't return.

Clean rooms, absolutely friendly service. Easy Checkin and out.

Rooms were nice but it was very smelly. Like there was a water damage at some point. Could not sleep all night. Not going to stay there again.