Quality Inn Jackson Northwest

Explore Quality Inn Jackson Northwest
7.0
Pleasant
From 626 reviews
Cleanliness

7.2

Room Comfort

7.2

Location

8.6

Service and Facilites

7.6

Traveler Reviews Quality Inn Jackson Northwest

Number of reviews per page
20
40
Top reviews
Hailey Felkins
8.0
/10
Reviewed 3 week(s) ago
We went into the lobby to check in and waited around 10 minutes for an employee. We rang the bell and even called the hotel, but no one answered — we just had to stand and wait until someone finally showed up. Once we got to our room, it was clean and comfortable. The bed was firm, which I liked, but my husband didn’t. My only complaint about the room would be that the pillows were very small, especially for a king-size bed. The location was great though, right off the interstate, which made it easy to find and convenient for traveling.
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Janice Peterson
10.0
/10
Reviewed 6 week(s) ago
We spent a night here on our way to Nashville. The front desk, Christy was fantastic and went above and beyond for us. Very clean and zero safety issues. The room was very clean, comfortable and remodeled (prep and patch for paint was not very good). We would absolutely stay here again. Definitely one of the nicest Choice properties we have visited.
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Alexa Sanchez
2.0
/10
Reviewed 4 week(s) ago
Dirtiest Choice hotel I have ever been to. Dirty bed sheets and blankets. Towels that were already supplied in the bathroom were filthy with obvious black spots. Toilet didnt work. Floors in the restroom were nasty. Night stand had crumbs. Mattresses were extremely uncomfortable. Tried the breakfast and the waffles were spoiled and had a sour taste to them after being cooked. Couldnt pay me to stay here again its nasty. So many other hotels for an extra $25 more.
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Bryson Merrill
10.0
/10
Reviewed 13 week(s) ago
Milan is the owner and such a kind man. I had an issue with a new employee at the front desk and spoke with Milan the next day. He took care of the issue and gained my trust for future business. Benji was also working the night before and was so kind and apologetic for my experience. Kindness goes a long way, especially for a breastfeeding mom with four kids and a dog traveling cross country alone. I am so grateful to Benji and Milan for their kindness and hospitality. Their service was top notch and I would recommend staying at this hotel for those in need of a fair price for a good stay. The room was clean and stocked. I let Milan know of the issue with the ice box and fridge and he appreciated the feedback and said he would have all the fridges de-iced. I appreciate hospitable businesses and Milan showed me just that.
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Devin Williamson
6.0
/10
Reviewed 19 week(s) ago
When I arrived there was one person in front of me asking for a room for a week, for some reason it took over 30 minutes to have the person checked out and helped and their were no other employees to help. The room was sort of clean the bathroom was probably the dirtiest part, the bed was decently comfortable. $95 on a Sunday for a town with nothing in it is a little outrageous if you ask me. The elevator is also very sketchy, it got suck twice during my stay of one night, luckily no one was inside.
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