Beautiful hotel, good public transport links nearby, bar staff in the evening were amazing. Breakfast staff and reception not that friendly or helpful.

Staff were accommodating and allowed for earlier check in and late check out without charging anything extra. We stayed with the kids and so this was a really helpful gesture, thank you.

Good location,clean and amenities were up to the mark.

Location

The room was great with a view of the street and activity. Location is near train station and also close to center of Bristol so walking to restaurants and exploring was convenient as was the walk to the airport flyer after our stay.

Staff been so helpful

Location is convenient

Staff were very friendly, the room was clean as a whistle. The wifi was excellent. Good place to stay in Bristol.

Everything was great and the breakfast was amazing, wish I booked all my days in this hotel instead of moving to another hotel

Location is close to the city centre yet quite and pleasant

Good room layout, nice amenities, good air conditioning, comfortable bed and quiet room. Breakfast has a nice spread and mix of cooked and continental. Check-in was smooth and friendly. This is my preferred hotel when I'm staying in Bristol

Staff were excellent, helpful and very friendly. Property is a little 'tired' but functional and watched the game, although the TV reception was horrendous - oddly enough.

Consistent quality over time. Convenient location.

Nice location and decent hotel. Positives were the location and the breakfast was good. Negatives lots of ongoing roadworks There was an extremely unpleasant smell in the corridors on floor 4. The superior room was very basic with saloon style doors on the bathroom which didnt give a great deal of privacy and when the light was on this lit up the room. Small dated television and very little storage in the room.

I stayed one night and selected the hotel based on its proximity to the train station. It was an excellent choice for that, although there is some road construction going on directly around it which made rolling one’s bag a little more difficult than it would normally be. The hotel is a little “tired” but very clean well maintained. Good bed and very decent bar/restaurant. Not a hotel I would recommend for exploring Bristol over several days; but a great location for ease of train travel. The staff was excellent. Very welcoming and very helpful.

Great value, rooms are relatively basic but it’s got everthing you need for a short stay.

Great location. Lovely, friendly staff. Delicious breakfast with lots variety and with vegetarian opinion.

This is a perfectly serviceable hotel. The location is nice and close to the train station. No frills here, though I do appreciate 24hr room service. While it is well maintained, it could use a bit of an update.

Nice comfortable hotel in handy location.

Good all around. Cursed by Bristol council constantly digging up the road around the hotel