we enjoyed our stay. Staff was friendly and helpful

Parking was horrible, elevators slow, charge you for incidentals no matter what, charge for parking when there isn’t hardly any parking in the very small and dirty parking garage. People park in two spaces leaving you to walk from the 4th floor. Toilet paper holder was awkward, towels dirty, weird smell in hotel

Nice property. Lobby was a little tight for number of rooms/guests but the room was great.

I will recommend anyone traveling to stop in very clean and edible food

Excellent

Staff was very friendly and helpful. Property on a whole can use an update. Property is outdated, but still quite clean. Parking is $18.00 per night which is quite expensive.

Great room, breakfast, and pool—terrible service, including concierge service

This is the third time we have stayed at this hotel. Convient to highways and restaurants. Will continue to stay when in Tampa

The property could use a deep cleaning. Our room smelled moldy. Breakfast was excellent and the airport shuttle was top notch.

The dining/breakfast staff was amazing and attentive. My only complaint would be the shower was leaking water through the wall next to the bed ( Room 1014)

Really nice place with friendly staff and great breakfast. Suite was huge. Good beds. Quiet overnight.

The property is very outdated, definitely not the embassy suites I’m used to.

The facility was decent. Staff was nice.

Our suite exceeded our expectations. We received outstanding customer service from a young lady, whose name eludes me, but whose face I clearly remember. A family member arranged a Vegas trip through a Hilton representative. While the happy hour was enjoyable, the limited availability of cucumbers was noticeable. The pool was immaculately clean and well-maintained. We also made use of the workout room. The overall environment was remarkably quiet and clean.

2 Bedroom Suite is spacious and comfortable. Convenient to dining, shopping, downtown and Interstate 275. Staff is pleasant.

If you have a flight before 6 am shuttle doesn’t start until 6.

Clean property, pleasant staff, delish breakfast.

Clean and accommodating

I like that the rooms were spacious. I didn’t like the lobby and hallway, they had bad smells. The lobby smelled like sewer water. And our floor smelled like mold as soon as you stepped out the elevator. I did buy a Febreeze spray for my room. I wanted my room to smell fresh.

We enjoyed our stay very much. Pool was great, rooms were clean and comfortable. We had one small mishap where the freezer didn’t work and our ice cream melted everywhere. Staff was always helpful and greeted us every time we came through the lobby. Breakfast and afternoon reception is a real treat. My only issue was the persistent sales pitch by the Hilton Honors representative during breakfast. We were approached multiple times even though we had indicated we weren’t interested.