Overall Ratings & Reviews Comfort Inn Lundys Lane

The swimming pool was great 👍

Average hotel with average room. Conveniently located on Lundy's Lane. Nothing exciting but a good value. Front desk staff are hard working and friendly.

Good location, close to everything necessary.

I was really surprised to see that parking was included with purchasing your room because a lot of places in Niagara Falls. They charge extra for having your car with you. Don’t ask me why…. The only thing I can think is they need more disabled parking. They only have one spot.!

Good value for money however very dated bedding, room decor and dark hallway lighting.

It is right beside the outlet mall and close to downtown Niagara. Highway is also close by. Microwave and fridge comes in handy.

Fair for the price

I didnt like how its attached to the ihop ,yet they have no breakfast deals with them. Also, i was told i couldnt extend checkout as they had a "bus" coming the next day. I also asked about the pool and was told the hot tub would be refilled during the day at an busy, inconvenient time. But i coild still use the pool. When we arrived, i was put in a room right beside where the cleaners were working . It was very loud and i almost asked for another room. Not too impressed, i have no reason to return.

Overall 4/5. The room was very clean. The only cleanliness issue (small) was that it looked like there was mold inside the bathroom tub knob. The beds were very comfortable. Good A/C and heat. Great proximity to Niagara Falls. Slept well for the few nights we were there. I would book this hotel again if we were to revisit Niagara.

I was wakened up in the morning from the continuous knocking on the door even though I had the Do Not Disturb tag outside my door.

The place needed to be update a lot of old furniture and beds. There was no USB ports for chagring electronical equipment. Overall, I did sleep good and it was conveniently close to things.

Was an excellent stay but the hot tub had a smell to it.

Nice rooms, friendly reception. So many issues in the pool area. There were about 10 kids literally screaming at each other, on the first evening, while the parents sat around talking. Signs reading no jumping or diving and that’s all the kids were doing, again with zero disciple. They were also whipping a football back and forth the length of the pool. Fearing one of us would be hit, it became unbearable so we left. The next evening we went to the pool and no one was in there so we were happy that we’d get a swim in. That thought changed quickly when a group of kids all piled into the pool area. It was a different group, however, just as loud. This group, with adults supervising, were jumping off the sides into the pool right where the hot tub was. Then they decided they would get into the hot tub and jump from there into the pool. Someone is seriously going to get injured. We decided we’d seen enough and again, cut our swim short. We mentioned what was happening to the two ladies at the front desk, but neither seemed too concerned and we didn’t see either one go in and investigate. Staff should be doing rounds and removing the ones that are not following the rules, it’s dangerous for everyone.

good

Daily house keeping

The front office staff provided exceptional service

good value for money, clean and comfortable

Front staff were wonderful, rooms were clean, comfortable beds. Close to everything

It was quiet and clean

My room key didn't work. Went back down & then up again with my luggage. Key worked the second time but there was someone in the room. It was already occupied. The pool was unbelievable cold but clean. No fridge but clean. Free parking was the bonus.