The hotel seems to be under repair and upgrade
Perhaps a discounted rate would be appropriate during this time
2 elevators were not in use during our stay
Its a bit of an inconvenience when one elevator starts on the 3rd floor and only one elevator from the 1st to the 3rd floor
You must play a game of switching elevators to get to your room each time
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Nicole
Friends and Family with Friends
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
We did not eat in the restaurant... the menu was limited and there are so many wonderful places to eat in Quebec.
Pool is small and the area around the pool was not cleaned.
The gym is nicely appointed
Francis
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Room was not clean and stinky
Mariem
with Children
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Tres modeste, par apport au prix, vieux hotel, mais propre, et option piscine chauffee, tres avantageuux
Jean Denis
Business
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Thanks
Pierre-Paul
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Very clean
Luke
with Children
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It must have been a former government building which is fine but that means an extra effort should be made to keep it looking modern instead of Soviet. Pool was closed: first day, it was closed because of very short opening hours. Second day, we were told the lifeguard did not show up. No sign or anything. Third day, we were told there was emergency maintenance. I suspect there is a lie for either or both the second or third day. Room carpet looked dirty. Clock radio and alarm set to strange times. Back of bathroom door dirty. Window sheers dirty. Shower had very low water pressure. Shower handle dribbled. Toilet handle dripped. Room temperature was too hot and could not be adjusted; had to leave door open. Three towels for a room with 2 Queens is nonsensical. Room fridge was warm and could not be adjusted lower. USB charging ports do not work. One desk chair and one visitor's chair when there should have been two. One drinking glass when there should have been at least two. Two paper ccoffe cups when there should be about six.
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Randall
Family
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
The pool was amazing and the staff were amazing! The location is great too as well as the croissants at the restaurant. The room was a bit stuffy and shabby, probably due to the age of the building. We would prefer not to have bibles left in the bedside tables.
Marie-Andrée
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Pour notre part, nous avions une activité au Centre des congrès et c'était facile d'accès donc nous avons bien apprécier
carolyn
Business
6.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Hotel needs to be renovated. The hallways are dark and old. Felt like a university residence.
Kimberley
Business
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
great
Robert
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Perfect location. Close to the Old Port and to downtown Montreal.
Melanie
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Chambre tres propre, personnel courtois. Bien situé.
Hugo
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
All of the staff was very courteous, helpful and nice, no matter if they were client facing staff or not! The hotel is also c’ose to the Vieux-Quebec, and the buffet breakfast was great!
Cindy
4.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
remodel needs to happen thread barn flooring tired paint
Diana
Leisure
10.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
I really enjoyed my stay. The staff members were very professional and friendly. I love their restaurant and menu. The hotel is very well maintained & managed. It is very conveniently located for tourists. I highly recommend it. 😌
DANIEL
8.0
/10
Reviewed 28 week(s) ago
Hotels.com verified review
Room was in good shape, restaurant food was really good