Overall Ratings & Reviews Spark by Hilton Springfield Southwest

We would’ve liked more breakfast options

Customer service was great!

Nothing of importance

Aaron at the desk was great and super helpful.

Front desk friendly and accommodating for our specific requests.

My stay was amazing. The room was clean, bed was really comfortable and most of all staff was friendly.

Friendly staff and clean rooms. I will stay here again.

We were very happy with our visit. Check in with Aaron was outstanding

Excellent check in and great hotel

Close to shopping and restaurants, clean linens and clean room. Check in, quick and efficient.

Nice new hotel. Clean, modern rooms with comfortable beds and awesome pillows. Was next to the ice machine which was loud all night but also next to the pool and couldn't hear the kiddos at all. Was really nice.

Overall good

Our hotel stay at Spark was fine. The room was overall clean, but everything felt outdated. Some of the buttons in the elevator don’t light up, the carpet is stained throughout the hotel, and the room felt old. Breakfast was left to be desired; packaged muffins and cereal with an unrefrigerated milk jug on the counter were present.

New facility. Super clean. Close proximity to amenities and the highway. Great place to stay if you are traveling through.

Nice convenient place to stay a quick overnight

I guess you get what you pay for

They charged extra fees I was under the impression of paying for. Breakfast very limited. As soon as we walked into our room, there was a soiled rag on the floor. Continuous smell of marijuana in stairwell.

Very clean hotel, great breakfast with healthy options. Friendly staff.

Many choices for restaurants. Pet-friendly

It was very clean and relaxing