Overall Ratings & Reviews Crowne Plaza HOUSTON GALLERIA AREA by IHG, an IHG Hotel

Employees were very nice and helpful.

The room was great and the breakfast was amazing. However it took forever to get extra bedsheets and covers for the kids (was in the evening and kids were cranky) and also not having received breakfast vouchers for the kids and then almost being charged for extra breakfast makes me give only 4 overall stars.

Manager on nights was very disrespectful and was not helpful with solving an issue.

Like the hotelZ just little noice since was construction and is been loud

The staff was helpful and answered any questions I asked.

All set up great

The staff was amazing

Nothing more

Close to everything. Traffic is a mess

The staff was so incredibly helpful and considerate, asking if I had a room preference, and managing to somehow give me one of the most pleasant and quiet hotel rooms I've ever been in. The beds were clean, cozy, and so comfortable I seriously considered asking if I could check back in later for an afternoon nap. This hotel is very affordable compared to some others around the same area, and it's close to everything from shopping to food. Definitely going to come and stay here again!

I loved the hotel & front staff but unfortunately there was a marble table placed in front of the sofa in our room. As we were getting ready to head to the airport I jammed my pinky toe, into that table. My husband had to push me down on a luggage cart. Please for future accidents buy a wheelchair. Accidents happen! A wheelchair would’ve helped! Flights were missed due to me being unable to walk even put pressure on my right foot.

Safe area

Comfy beds!

Normally stay at Hilton Honor locations. But for the high prices in this area in Houston, decided to try Crowne an IGA company. The rooms are almost half the price and they are bigger and comfortable. This will be my new go to in Houston. Very impressed.

Fine

Very good will be back

Hotel itself was nice. Breakfast buffet had good selection and tasted good. Location is ok, but is right next to a freeway so it is noisy if your room is on the freeway side of the hotel.

Very clean and the front desk recipient was very nice and helpful

Our stay was great. The property is stylish with a very open concept. Has a new feel. Rooms are large and spacious. Lots of electrical outlets.

Great service, clean room