everything as expected, all the staffs are responding warmly and quickly, thumbs up for the reception staffs and especially the concierge. Staffs delivering luggage so efficient and very quick, even to quick that regretfully when I was to tip the staff was already gone. Rooms, location, facilities as expected. In conclusion, Sheraton delivered what u expected from a 5 star hotel which is not only quality accommodation but also quality of services all over