8.3
Very Good
From 382 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

8.3

Service and Facilites

8.3

People often mention about The Twin Towers Hotel
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Distance to City Center (11)
Room Space (10)
Surroundings (9)
Accessibility (8)
Staff Friendliness (8)
Wifi (7)
Family Friendly (6)
Ambiance (6)
Bathroom (6)
Hotel Area (6)
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Traveler Reviews The Twin Towers Hotel

Number of reviews per page
20
40
Customer reviews
Hoang Minh Nguyen
icon-origin-TRAVELOKA
8.8
/10
Reviewed 1 week(s) ago
Check in, check out, room cleaning, reception ok. But the room is old-fashioned, old furniture, uncomfortable bed, few power outlets, loose, difficult to charge, large bathroom but three-dot shower, no shower head under the shower, have to stand in the tub to shower. Note that you will be charged 1000 baht in advance when staying, after checking in it will be returned so change extra money when staying here
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Accommodation's Reply
28 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We are very sorry to learn that your experience during your recent stay was unsatisfactory with some aspects. Your constructive comment has been well noted. Please rest assured that we will strengthen our focus on the improvement to ensure the quality of service we want to offer our guests. We hope that we will have the pleasure to welcome you to The Twin Towers in the near future. Hotel Management
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Thùy T. T.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The hotel is near a lots of places to visit such as icon siam, big c,…the service is very good
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Accommodation's Reply
26 Aug 2025
Dear Valued Guest, Thank you for the perfect rating and succinct review. We're pleased to hear that you found your stay to be overall good. We consistently strive to deliver a seamless and rewarding experience for our guests and it's reassuring to know that we're on the right track. We hope to have you stay with us again in the future, seeking to exceed your expectations and provide an even better stay. Hotel Management
Lan L.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is great, the room is new and clean, the staff is very enthusiastic, they helped us pull our suitcases, will definitely come back next time
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Accommodation's Reply
04 Aug 2025
Dear Valued Guest, Thank you for the perfect rating and succinct review. We're pleased to hear that you found your stay to be overall good. We consistently strive to deliver a seamless and rewarding experience for our guests and it's reassuring to know that we're on the right track. We hope to have you stay with us again in the future, seeking to exceed your expectations and provide an even better stay. Hotel Management
Nguyen P. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Friendly and enthusiastic staff. Clean and airy hotel.
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Accommodation's Reply
04 Aug 2025
Dear Valued Guest, Thank you for staying with us at The Twin Towers and sharing your experiences. We are very glad to have been able to be of service to you and look forward to the pleasure of welcoming you back again. Hotel Management
L***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
This hotel is very good. Highly recommended.
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Accommodation's Reply
04 Aug 2025
Dear Valued Guest, Thank you for staying with us at The Twin Towers and sharing your experiences. We are very glad to have been able to be of service to you and look forward to the pleasure of welcoming you back again. Hotel Management
V***ũ
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
The hotel is near the center, very convenient to go to famous places. The room is spacious and fully equipped. Everything is very ok and the price is very cheap. The only minus point is that the room's soundproofing is not very good, but otherwise I like everything very much😊
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Accommodation's Reply
04 Aug 2025
Dear Valued Guest, Thank you for staying with us at The Twin Towers and sharing your experiences. We are very glad to have been able to be of service to you and look forward to the pleasure of welcoming you back again. Hotel Management
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Nguyen T. H. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Clean, neat and new, the receptionist was attentive and careful, great service
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Accommodation's Reply
04 Aug 2025
Dear Valued Guest, Thank you for staying with us at The Twin Towers and sharing your experiences. We are very glad to have been able to be of service to you and look forward to the pleasure of welcoming you back again. Hotel Management
Mulyani P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
clean, beautiful, unique, and friendly staff. Thank you
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Accommodation's Reply
13 Jun 2025
Dear Mulyani P., Thank you for your wonderful review! We're overjoyed to hear you enjoyed the service, beauty and cleanliness of our hotel. We constantly strive to provide warm and welcoming experiences for all our guests. We're looking forward to hosting your stay again and continually improving our services. Hotel Management
sivakumar r.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Hotel and staff are good. Rooms are spacious.
2 people find it helpful
Accommodation's Reply
14 May 2025
Dear Sivakumar R., Thank you for staying with us at The Twin Towers and sharing your experiences. We are very glad to have been able to be of service to you and look forward to the pleasure of welcoming you back again. Hotel Management
sivakumar r.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The hotel was okay, also spacious too.
2 people find it helpful
Accommodation's Reply
14 May 2025
Dear Sivakumar R., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Hotel Management
NGUYEN T. K. T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.3
/10
Reviewed 17 week(s) ago
The staff are very friendly and enthusiastic. As for the breakfast, we did not like it very much!!!
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Accommodation's Reply
14 May 2025
Dear Nguyen T.K.T., Thank you for staying with us at The Twin Towers and sharing your experiences. We are very glad to have been able to be of service to you and look forward to the pleasure of welcoming you back again. Hotel Management
T***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 17 week(s) ago
The staff are friendly and accommodating, the hotel overall is very modern and clean. The rooms are spacious; However, one of my rooms has a bit of a tobacco smell (might be due to previous guests). The hotel was supportive to fix this, but the smell still remains. The breakfast buffet is mostly Western food.
1 people find it helpful
Accommodation's Reply
14 May 2025
Dear Valued Guest, Thank you for staying with us at The Twin Towers and sharing your experiences. We are very glad to have been able to be of service to you and look forward to the pleasure of welcoming you back again. Hotel Management
t***n
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
The clean and larger hotel. It's good space.
3 people find it helpful
Accommodation's Reply
14 May 2025
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Hotel Management
H***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Worth staying. Spacious room, ok price.
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1 people find it helpful
Accommodation's Reply
14 May 2025
Dear Valued Guest, Thank you for the perfect rating and succinct review. We're pleased to hear that you found your stay to be overall good. We consistently strive to deliver a seamless and rewarding experience for our guests and it's reassuring to know that we're on the right track. We hope to have you stay with us again in the future, seeking to exceed your expectations and provide an even better stay. Hotel Management
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Epifany B.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
There is a deposit of 1,000 baht per room each time we stay. The pool closes at 8 pm and the water is salty.
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+2
3 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Valued Guest, Thank you for staying with us at The Twin Towers and sharing your experiences. We are very glad to have been able to be of service to you and look forward to the pleasure of welcoming you back again. Hotel Management
Nguyen H. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Beautiful lobby, room design is a bit scary, yellow lights, few lights
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1 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Valued Guest, Thank you for staying with us at The Twin Towers and sharing your experiences. We are very glad to have been able to be of service to you and look forward to the pleasure of welcoming you back again. Hotel Management
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Thanh T. D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 39 week(s) ago
Best hotel ever experienced in Thailand at a great price
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2 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Valued Guest, We are thrilled to hear you had a great stay at our hotel. Your appreciation motivates us to strive for excellence. It was our pleasure to serve you during your stay, and we're pleased we could contribute to your good experience. We look forward to welcoming you back soon. We promise to keep up the good work and maintain the high standards of our services. Thanks again for taking the time to review us. Hotel Management
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Lenny Y. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 44 week(s) ago
I love this hotel. It's very nearby from many tourist places such as mall or restaurant. There's a lawson in the hotel so we can easily buy anything including souvenir there. There's also a seven eleven next to it. The hotel lobby was very nice. I guess it has just been renovated. I came on Oct and there's a halloween decor which is super cute ❤️ The room is very spacious and clean. There's a bathtub. Worth the price! All of the staff is friendly and helpful.
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5 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Valued Guest, We are thrilled to hear you had a great stay at our hotel. Your appreciation motivates us to strive for excellence. It was our pleasure to serve you during your stay, and we're pleased we could contribute to your good experience. We look forward to welcoming you back soon. We promise to keep up the good work and maintain the high standards of our services. Thanks again for taking the time to review us. Hotel Management
May C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 45 week(s) ago
The room is a bit old. The pool is beautiful and inviting.
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2 people find it helpful
Accommodation's Reply
04 Aug 2025
Dear Valued Guest, The Twin Towers Hotel thanks you for your trust and for your positive review. We are delighted that you enjoyed our service, as your satisfaction is our success. We are committed to continuously improving our quality and service to ensure an even better experience for your future visits. We look forward to welcoming you back again in the future. Sincerely, Management
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T***T
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
The staff was very nice and they support us but some of the guard at the door may not be so serious because I went there with my friend who also a girl but there is no one help us with our luggage, btw it was very nice.
2 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We are very sorry to learn that your experience during your recent stay was unsatisfactory with some aspects. Your constructive comment has been well noted. Please rest assured that we will strengthen our focus on the improvement to ensure the quality of service we want to offer our guests. We hope that we will have the pleasure to welcome you to The Twin Towers in the near future. Hotel Management
Number of reviews per page
20
40