Overall Ratings & Reviews La Quinta Inn by Wyndham Austin Capitol / Downtown

It was a great stay we slept like a log the bed was super comfortable and the room was so cold it was a nice overnight stay.

First of all they charge way too much for what that hotel is. First time I stayed there I was bitten by spiders all over my back. The breakfast is very limited but they did have waffles until the waffle machine broke. I had been staying there off and on since I lost my apartment never had a problem with using my PayPal card until I tried to check in after booking a room and was told that my PayPal card or any other prepaid debit card would not accepted. I told them that I've never had a problem using my PayPal card before and was told by Hotel manager that everybody who had checked me in before using that PayPal card should not have done that and that it's been a rule for a while now. The hotel manager was one of the people that had let me use my PayPal card in the past to check in. After being very upset and crying because I had nowhere else to go and they had already taken my money and was going to take days for it to come back on to my account was told that I had 30 minutes to figure something out and then I was going to be asked to leave the lobby. So after spending hundreds of dollars there to stay in this hotel I was treated as if I was bum off the street with no job and no money.

Staff was friendly and helpful. Hotel is what it is - an older building that is desperate for an update and, not just a coat of paint. However, it costs a third of the price of anywhere else in the area and its location is fantastic. Walking distance to downtown and UT. Neighborhood is mostly businesses so felt as safe as any downtown area even though there are of course homeless people nearby. Everything worked except the waffle maker - hot water, air conditioning, etc. Just know you’re signing up for a two star hotel not a five star one and appreciate the location for the cost.

Ive gone twice. First time we were sent to a room that hadnt been serviced by the cleaners. Second time there were hairs and other dirty stuff all over the room and especially the shower.

no ac

The air conditioner vents in the room should be cleaned but other than that it was a clean room

Tv not working & drlay reimbursements

When we walked in the lobby and were immediately told by the receptionist Blanca that the systems were down. We waited about 30 min, got checked in, then proceeded to our room. When we walked in the room was about 90 degrees with the AC set to 60. The light switches did not work and the bathroom was disgusting.

Little run down. But very easy to get to and not over priced like the rest of the hotels.

I love this place. I always come here

NO GYM. DIRTY, BROKEN DOWN. DO NOT STAY. I WAS HORRIFIED.

I had no hot water in the shower No one came to fix it Young people screaming and yelling most of night

Our experience was really good. The room was clean and smelled fresh. Thank you.

It was a good stay.

Hotel is gross. The had to move me twice. The first time the room was not ready. Second time the toilet as not working. There were holes on the walls, dead cockroches and the bath tub flooded when I showered

Friendly staff

Property is in dire need of maintenance and a deep cleaning.

The worst hotel ever. It seems that there is no management. Employees are lazy and rude

The room was dirty, there was an old bottle of tequila under the bed and a blood stain in the restroom. I felt like I was gonna get murdered staying here.

The clerk not good nasty room parking lot at basement darty.