Surprisingly, every staff member I encountered was friendly and fluent in English. Seeing everyone I met smile and greet me, I realized that even though it was an old hotel, it was still a Shangri-La.

We got a birthday cake for our birthday boy from them. And it's really made his day wonderful. Thank you 😍🥰

The best Soy milk and soy beancurd ever; as a fan of soy milk, this is the tastiest soy milk and the best. Food quality and variety of food is very good

close to luohu shopping area, food places and fast train to guangzhou

Convenient location, right across the Luohu port. There’s also a metro station right in front of the hotel. Hotel is spacious, bed is large, can even fit 3 adults I think. I had a very pleasant stay, will definitely come back

The location of the hotel is very convenient. The subway station is right next to the hotel. The big bed in the room is very comfortable. Next time I go to Shenzhen, this Luohu Shangri-La Hotel will definitely be my first choice.

comfortable, clean accommodation, the receptionist is also friendly and very humble. clean and nice room. the staff is very cooperative to help with convenience. basically no regrets

comfortable, clean accommodation, the receptionist is also friendly and very humble. clean and nice room. the staff is very cooperative to help with convenience. basically no regrets

Good location, nearby is convenient for public transport like subway and high-speed train. Surrounded by various shops and restaurants.

Need renovasi hotel shangrila shezhen, bathroom not safety,

Excellent hotel and good taste food 👍.

Book 3 kamar untuk grup dari Jakarta. Tamu-ku happy semua! Good choice. Will come back.

Puas! Menyenangkan! Akan kembali jika ke Shenzhen lagi!

We had trouble exactly when we're check-in. The receptionist was not detail to checked our voucher so that we all waited for so long, totally wasted our time. And the day that we're check-out, they told us to pay again which is we paid already via app!

Food is good but the room is very small and old, the staff there very friendly and helpful, the hotel deserves 4 stars

Location is good just a minute of walk to the Shenzhen Metro. They allowed us to check in early since our flight arrived early in the morning.

The nearest Shenzhen Shangri-la Hotel from Lou Hu Station (HK Border) is quite a walk away without the need to take the metro, the hotel service is very good, because it was my birthday on that date so I was given a birthday cake. Thank you Mrs. Sonia for your greeting card.

great service and great attitude！environment and cleanliness over my expectations！worth it！

Nice breakfast , good location

Good location , near louhu shopping mall