The Hotel Saskatchewan, Autograph Collection

Explore The Hotel Saskatchewan, Autograph Collection
9.0
Exceptional
From 1,000 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews The Hotel Saskatchewan, Autograph Collection

Number of reviews per page
20
40
Top reviews
Hassan
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Yes
Kim
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The hotel is lovely and has a wonderful charm to it. Staff are friendly and helpful!
Miguel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love it
Kelly Dana
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Highly recommend this hotel. Facilities are great. Comfortable, clean, lovely. The staff is phenomenal - so helpful and friendly. The food is outstanding. Lots of variety and top notch service (both in room and in the dining area).
Regan
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Lovely setting. Excellent service.
WESSEL KRIEL PROF CORP
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Hotel was virtually empty and mechanical noise and midnight furniture/equipment moving massively disturbing. Manager rude and argumentative. We have stayed there few times before but there are definitely other options !!!
Tamara
icon-with Friends
with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautifully decorated for Christmas! Could use a bit of help with luggage and invest in some new pillows as they didn’t smell fresh.
Lawrence
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great hotel. Clean, Great Staff.
Steven
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hotel was as always fabulous. Only complaint; bathroom in the room. Poor layout. Shower water floods out all over the floor. Commercial toil
Dexter
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Best check in ever! Got upgraded!
Kelvin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Everything and everyone was amazing
Masoud
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Entire hotel is in desperate need of renovation. Unwelcoming management and staff. Very loud work was being done between 12 am and 6 am.
Maria
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Amazing front desk staff Sampreet
Michelle
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

.
Dwight
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Great ambience for the whole hotel
Netashia
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Despite booking and paying well in advance through Expedia for a king room, we encountered an issue upon arrival. The hotel claimed they were sold out of our reserved room type and tried to downgrade us to a queen room. We rejected this offer. They then proposed a noisy king room by the elevator, which we also turned down. Conveniently, after these rejections, the hotel miraculously found an available king room matching our original reservation. Despite a $290ish price tag a night breakfast was not included. On a positive note the hotel is beautiful and has a lot of history. Its location offers walking distances to the mall, restaurants and walking paths.
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Rob
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff and amenities
Christy
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent customer service !
Treena
icon-Business
Business
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

A very enjoyable stay. Quick check in very clean and and good size corner room. Staff was excellent in all areas of the hotel. Lounge was very cozy and the menu was great with a good selection of cocktails and food.
Rhoze
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I was really looking forward to my stay at The Hotel Saskatchewan, but unfortunately my experience was quite disappointing. When I arrived I noticed there was a used, empty bottle left behind the coffee station. The bathroom overall was not clean and the grout in the shower was visibly dirty. When I requested flip-flops from the spa to use in the shower, I was told to wear the polyester slippers instead, which felt unsanitary. I also had to call down separately to request a robe. I decided to booked a tub soak in the morning because I did not want to use the shower. Room service was another area that fell short — Dinner arrived cold, the potatoes were undercooked and my trout had the skin on it. Even small requests became complicated; in the morning when I requested cream, I was sent milk. On the morning of checkout my facial ran extremely late so the front desk kindly extended my checkout time but that information was not communicated to the night staff. As a result, I had staff knocking on my door while I was trying to get ready, which added unnecessary stress on top of an already uncomfortable situation. Altogether, the stay felt very disorganized, with a clear lack of communication between departments. I rarely leave negative reviews, but I felt it was important to share this feedback. I truly hope the hotel takes this as an opportunity to improve, as the property itself is undeniably beautiful.
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Number of reviews per page
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