Easy in and out with ample parking. Good breakfast. We didn't hear a thing all night.

We stayed 2 nights. Overall, our stay was good. Rooms were clean. Bed was comfortable. Only suggestion is bathroom needs un update. Front desk helpful Continental breakfast/ coffee were ok as well. I would come back.

Centrally located between Charming St. Elmo and trendy Southside. Comfortable bedding, quiet, super clean. Although not in a walkable area, St. Elmo and Southside are mere minutes away by car. There’s a brand new Food City grocery 0.8mi away if groceries in the mini-fridge are your thing. Super wonderful staff, easy check-in process.

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4.5/5 everything was good aside from the comforter? Idk if that was a comforter because the top sheet is not smooth and it has holes looking like a curtain and not top sheet. Overall experience was ok and bfast was enough.

It was clean and good value. Only negative was AC would shut off during the night but would come back on after several hours.

Good service

The young man that checked us in was awesome! Welcoming and professional. Unfortunately the room was not clean. There was hair, tons of it, in the tub and the toilet. The sink and mirror were dirty too. The bath mat was not fresh. I went to the lobby but they were low on options. I went to the store and bought cleaning supplies and cleaned the bathroom myself. The next morning I spoke with a manager. She was rude and disinterested. I was appalled by her attitude the two times I had to talk to her. On day 2, I noticed drops of blood across the carpet. Carpet is darker so I missed it initially. The breakfast was good. The gym was rough. No cleaning supplies and it was not cleaned in the 3 days that I used it! The beds were comfortable.

Front desk staff at check in is nice. Breakfast guy is awful and rude. He closes by 830 and hours are till 9. If you ask him a question he will yell at you. Had front desk lady pounding on my door at almost 10pm to tell me to lock my door. She just kept pounding louder and yelling front desk louder and louder. I had spent almost 2 hours rocking my baby to sleep. She woke him up. Pool is okay, just kinda dirty from being outside. The area is pretty bad, but where the hotel sits there’s nothing around so had no issues. I wouldn’t chose to stay here again due to the breakfast staff.

The hotel was extremely clean The front desk staff was always nice The breakfast was extremely lacking, and the man in charge was extremely rude. He really put a damper on our stay. He would start taking everything away and turning it off 30 minutes before it ended and when you asked he would yell at you that you need to come earlier. My 3 year old autistic son needed a cup, and unknowingly grabbed a cup of hot coffee which spilled all over him. The man’s response was to shake his head and hands in anger. If it wasn’t for him, our stay would have been 5 star. If you have young children who enjoy the breakfast I would avoid this hotel.

Overall was a great stay with comfortable beds and pillows

Front desk staff was very friendly and helpful!

The AC unit is from the 1980’s and very loud. We had no shower curtain. The bathtub faucet was leaking. The beds were not horrible but a little on the firm side which is fine with me. The pool was filthy. Otherwise the property seemed cleaned. I would have liked to have been greeted upon entry since we were the only ones at the desk at the time but the lady behind the desk was training someone which I understand and sat there a minute before being greeted.

Very clean and well kept.

It was so close to ruby falls

The young man at the desk was very polite and professional and quick

Clean and close to all the things we had planned

The property was close to our convention downtown without being crowded. Best of all worlds.

staffs willingness to provide the information needed to make our stay a pleasant one thank you

Clean. Easy accessible. Nice breakfast.