Overall Ratings & Reviews Quality Inn Richmond Airport

Really enjoyed my stay. Accommodations were very great.

The room was horrible. The atmosphere was humid/wet and sticky. The blanket on the bed was wrinkled, and the sheets had stains on them. Only decided to grab this room really quick was to be close to the airport for the morning.. very bad idea.

Good

No elevator. Broken toilet. Dingy.

N/A

Staff was nice and helpful. Room was very musty and smelly.

Everything was good 👍

No conditioner in shower

Everything was perfect

Ok for one night stay

This was not the property I thought I had booked in the past which was convenient, clean and had shuttle service. I found out when I arrived at the airport that this hotel did not offer shuttle service and the property I stayed at before did have a shuttle. I had to Uber to the property. The place did not feel safe, the furniture was stained and worst of all, there are no elevators. We had to carry our luggage up a staircase. Our flight arrived around midnight so we stayed the first night. We got up early the next morning and did not return the next two nights. We found another hotel for the remainder of our stay. We ended up paying for three nights and actually stayed there about six hours. This property did not meet our expectations for a clean pleasant hotel stay.

Not impressive. 2-story hotel with no elevator? I haven't seen that in a long time. Pretty inconvenient. Front door locked at night - need card to get in. Over security? Side door, near parking, doesn't even operate at night. Old toilet that clogged up. Unimpressive breakfast. Noisy construction next door. Dismissive front desk people. Cheap price though. Not the worst hotel, but would try not to come back.

Area it is located

Toilet did not work,luckily I had family staying so i was able to use theirs .And whenever I asked for certain accommodations.I was denied.

Front desk staff was very good. But there we're drunk guys fighting in the lobby and being aggressive. They were either staff or related to the establishment.

A leak in the bathroom made the entre room musty and all the lamps and metal fixtures rusty. The exercise equipment did not work in the gym. The only non-ultra-processed high carb food was apples. Only basic cable.

Nice Stay. Staff was warm and friendly. Hotel was clean. I'd stay again.

The stay was as the name implies: of quality. It was worth my money. A lot better than the Microtel around the corner from them.

Helpful staff

Excellent stay. Cleanly and restful.