6.4
Pleasant
From 810 reviews
Cleanliness

6.4

Room Comfort

6.6

Service and Facilites

7.2

Traveler Reviews Regency Inn Richmond

Number of reviews per page
20
40
Top reviews
Kerry
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

One of the best 2 star hotel's
Lois
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was a little out of date but it was a pretty decent place
brenda
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Meagan was really nice and helpful, the pool was not open, but she took the time to search for pools in the area. The property needs alot of work, especially the bathroom and sinks. You want more business, fix it up good, no patchwork
Sharjeel
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It's budget friendly, if you have small money It's good for u to stay here but the toilets 🚻 condition are terible and very old as the property.
Brandon
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very nice ‼️
Jason
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff EXCELLENT, Hospitality EXCELLENCE.. My Experience /Satisfying.
Stacey
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Extremely disappointing. Everything is run down in room except the new toilet. The bedding and floor appeared clean but the shower was dirty and appeared to have been messily fixed. Grout blobs in tub. Toilet lid was only partially attached. Doors did not open or close very well. Tv did not work correctly and remote held together with green tape. Lamp shade kept swinging with air on because nothing holding it on lamp. We asked for extra towels and was told house keeping was closed and maybe bring them to us. No one ever did. We only had one hand towel to share. No clothing rack on wall just patched up spots. Brown stains on 2 of the walls. Gross. The pool was completely closed. See photos of room. It is a junk place that is not maintained.
Read More
Alfred
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The area was good the staff was great
Kathy
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great
Kathy
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I enjoy 😊 my stay
Kathy
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice
Kathy
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Was great 😊
Kathy
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was great
Lashawn
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Megan was by far the nicest and so pleasant, she does her job very well to assure my family had everything we needed
Abdul
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We are living in 2025 not in 90s
Juanita
icon-Leisure
Leisure
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good service
Juanita
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Set
Sumera
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Property needs renovation. Toilet and bath tub were very old and stained. Bed was good and staff was ok.
Alex
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a pretty good hotel for the price. The property is ran down. The ceiling platforms are slightly loose which was concerning. And just the entire room seemed to be old and you could tell past paint jobs were done sloppy due to paint on the carpet everywhere. However the hotel has a very safe atmosphere so if you don’t mind the room being run down, it’s good. Cleaning staff is very nice and will help you!
Read More
Kathy
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

What I didn’t like was the bathroom tubs everything else was great
Number of reviews per page
20
40