Comfort Inn Sudbury City

Explore Comfort Inn Sudbury City
8.2
Very Good
From 1,007 reviews
Cleanliness

8.6

Room Comfort

8.2

Service and Facilites

8.8

Traveler Reviews Comfort Inn Sudbury City

Number of reviews per page
20
40
Top reviews
missi parniak
10.0
/10
Reviewed 8 week(s) ago
This is my absolutely favourite place to stay when in Sudbury . Rooms are super clean , lots of hot water . Patio door to go outside . Breakfast is great ! Service at the front desk are always kind and polite . Only downfall is the beds , they are so uncomfortable ( toss and turn anll night uncomfortable ) and squeaky! I would say new beds are needed ! Would be nice to have an end table on each side of the beds too , or even a floating corner end table , just not on one side of the bed . Harvey's and diary queen are steps away from your front door that's a bonus ! Tim Hortons is across the road is another bonus . Other than that we will be back !
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pati beemer
10.0
/10
Reviewed 44 week(s) ago
Staff are very accommodating and understandable of medical needs. Front dest staff are welcoming and friendly. Rooms are clean. But there always seems to have rowdy guests slamming doors. Thankfully we were so tired we were able to get to sleep Definitely recommend the Comfort Inn because of convenience
Karen Bond
2.0
/10
Reviewed 20 week(s) ago
I am extremely disappointed with my recent stay at the Comfort Inn Sudbury (2171 Regent St) and feel compelled to warn other travellers. Within a short time of being in my room, I began developing numerous bites across my back and legs. After realizing something was wrong, I pulled back the bedding and discovered the comforter and mattress cover were visibly filthy and soiled — clearly not properly cleaned or replaced between guests. It appeared that only the sheets had been changed, which raises serious concerns about hygiene and housekeeping standards. When I brought this to the attention of the front desk, my concerns were dismissed outright. I was told it “couldn’t have been from there,” despite the obvious condition of the bedding. No meaningful action was taken, no accountability was shown, and no compensation or effort to resolve the situation was offered. I stayed here only because my husband was hospitalized in Sudbury and I needed somewhere to stay during a difficult time. Instead of support or professionalism, I was met with indifference and denial. Cleanliness and guest safety should be non-negotiable. Based on my experience, I strongly recommend travellers consider other accommodations. The Comfort Inn's response to this review is exactly the type of dismissal I was referring to. Bed bug bites were real and were definitely from the hotel room, and more specifically the bedding of the room I rented. How unfortunate guest services did not take my claim seriously. Rest assured I will never stay in this hotel or chain again.
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Cody Bruce
8.0
/10
Reviewed 39 week(s) ago
Always a decent stay. Have only stayed for work purposes but Everytime I have had zero issues. The rooms are decently clean as well as the interior hallways/lobby. The ground floor rooms are nice with access to the parking lot by sliding door, is a nice convenience when you have work tools to bring in each night. Could use better breakfast buffet as it’s pretty basic and no fruit when we stayed
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Joy N
8.0
/10
Reviewed 53 week(s) ago
Pros: Comfortable beds and sufficient space for 4 people and a dog. Shower pressure and hot water was great. Breakfast is provided with the price of the room and was served nice and early starting at 6.30am. The coffee maker was out of service but they made sure coffee was still available (from the nearby Tim Hortons) and there was a member of staff at the breakfast area who was very friendly and helpful. Breakfast included some eggs, sausage, potatoes, make-your-own waffles, yogurt, toast and cereal. We also liked the location of the hotel as it was within walking distance to several restaurants and a DQ is right next door! Cons: we booked the room and prepaid through a 3rd party provider but there were issues when we tried to check-in as the hotel could not process the payment made by the third party.. after calling the third party and some back and forth with the check-in desk, they ended up cancelling the original booking and had me pay upfront at the hotel and get a refund later. Not sure if it was an error on the hotel's side of the third party.. It was a bit of a nuisance to deal with but it all worked out in the end.
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