Overall Ratings & Reviews Homewood Suites by Hilton Atlanta Lenox Buckhead

Pool is in the center of the hotel. Even though the pool hours say it closes at 10, there were people in it yelling and screaming well after. Had to leave early due to a family emergency and was charged an early departure fee of $134 even though I had prepaid for the room. I only notified the desk of our departure as a courtesy. Clearly I should have just let it sit vacant until our checkout day. Took an act of Congress to get anything done regarding a reversal of the early departure fee. Worst Hilton experience I’ve ever had.

Unfortunately

We checked in on a Wednesday And checked out Sunday, never got house keeping. Breakfast probably was the best besides checking in. Elevator near parking stinks so badly, maybe animal pissed in it or number 2 carpet needs to be pulled up out of that elevator. Room was ok, need to deep clean carpet especially if you have allergies. And saw tiny black ants here and there.

Everything was great!

The location of the hotel was great. It was close to everything within Midtown/Downtown Atlanta. Unfortunately, the hotel was located on a very busy street and outdated. The room was a decent size but was very hot. It was super hot outside so I was hoping to come into a nice cool room, but that never happened, even after turning the AC down to 65• (so bring a fan if you stay). The bathroom door was broken and exposed wood was showing. The couch/bed was horrible. Ir was flat, outdated and very uncomfortable that my child couldn't even sleep on it. The 'free' breakfast was mediocre and not the greatest. I wouldn't say it was a horrible stay, the front desk staff was great, very friendly and kind.

It was amazing. All of the staff was so helpful

Room smelled funky and mattress was worn out and not comfy. But everything was clean and stocked. Staff friendly. Breakfast was amazing.

Safe, quiet, comfortable place to stay right in the middle of everything.

We decided to stay an extra night. Very comfortable beds, fabulous staff, and clean rooms. We will be back.

First trip to Atlanta. Went to see Simple Minds at Synovus Amphitheatre. Bucket List! Great stay

Our brother in law found this hotel for a trip we had all planned together. We choose it because it convenient to many things we were looking to do. We have never stayed with this hotel brand before but we have been pleasantly surprised. The beds were comfortable, clean and the rooms are spacious. We would stay here again.

Great stay!!!

The employee who staffed breakfast for the majority of our stay was absolutely outstanding. She singlehandedly made sure that the food was delicious, refilled, and kept clean and orderly every morning. The area was safe and close to a lot of dining and shopping areas. It was also a 7 minute drive to a Marta station where we were able to park for free and take the train into Atlanta. Will definitely be staying here again!

Convenient, easy, great staff, especially the pm manager

Old , outdated, not clean

It's terrible service, had me waiting the hour to get a room from at four o'clock

Great stay

The staff was very polite and helpful. The posture of the cook and servers was kind and courteous. The breakfast was excellent. My only complaint is that our bed mattress was old and the mattress springs were sunk in and loose. Additionally, the bedsheet was not the correct size for the bed. Thus, it consistently came off (the fitted sheet).

The area is nice

Not what I expected from a Hilton brand. Room was not prepared and toilet was clogged in first room. Moved to a second room and it was not prepared and the AC was not working properly. The room temp was 80 degrees at some points during the stay.