Overall Ratings & Reviews Rodeway Inn San Jose HWY-101 Tully Rd Exit

Good place to stay

Hotel attendan at night was understandable and helpful

I already did.

it was really disgusting

Xcemlent

I had to have my room key reset 3 times on my 4 day stay, the refrigerator interior was cracked and broken, the main light in the room did not work, the TV had a large log in box on the screen. When I told the person at the front desk about it she said that she would tell maintenance about it. No one ever came to do anything about it. The bath tub was old and cracked, the shower curtain did not reach both walls, no one came to to clean the room, empty the trash or bring new towels during my 4 day stay.

Couldn’t

The swimming pool is not available. Their description is inaccurate, unacceptable. There is no plug in their bathtub so it is shower only. Roach in my cup of orange juice.

Okay

window blinds where not attached to each other,tv did not work,bathroom door did not open all the way,bottom of door was hitting the floor,toilet was loose,rocking side to side not bolts not tight.

Great service to bookings and staff is amazing

This property is dilapidated. Awful, horrible, unclean, unsanitary, abhorrent, filthy, non functioning electrical. Overpriced. Gross. Stay here if you want to. You’ve been advised.

Really dirty

It’s was a good stay, check in got my key, easy to find my room. Good clean room and got a good view outside of the window. I’ll come back again.

The building needs renovation, security lock looks like I can rip it off the wll with one finger. Almost all the lights in the room dont work. blow dryer did not work and it looks about 20 years old, was white, now yellowish. the light switch cover in the bathroom was missing , good thing it was a pust button one. House keeping did not remove the trash from the room, after we placed them all together so it will be easier for them.

I loved the room as a whole, the continental breakfast is outstanding. The juice comes out so cold, my favorite thing. I highly recommend.

I will never stay here again the sheets were dirty it smelt like cigarettes and the price was to expensive for suck a awful room

When I got there the room look OK. I woke up in the morning was getting dressed for work and poked my toe with something sharp started bleeding immediately. I looked down and it was a dirty needle I went downstairs to the front desk and told them I need a refund and contacted my lawyer. They said their manager wasn’t there and couldn’t give me one.

Room needed lots of things to be fixed

This hotel is trash. They gave me a room that was filled with mold, blood stained beds, shower head broken, walls dirty like someone played in mud. Room next door had smokers and its was a supposed non smoking room. Room was filled with cognate smoke. I asked to be moved they put up a fight with me. Tried to make me move up stairs mins you I’m in a wheel chair half time. No elevators. They do not accommodate. A male tried to bust down my door for two nights in a row. Office did absolutely nothing about it. They are rude. I have videos and and proof of the lady working front desk becoming very aggressive and rude. Do not recommend you take your family or kids to this place.