Miramare E Castello Hotel

Explore Miramare E Castello Hotel
9.2
Exceptional
From 369 reviews
Cleanliness

9.4

Room Comfort

8.2

Location

9.6

Service and Facilites

9.4

Traveler Reviews Miramare E Castello Hotel

Number of reviews per page
20
40
Top reviews
Sebile Woldemariam
2.0
/10
Reviewed 19 week(s) ago
My friend and I visited this place today, and unfortunately we found it to be significantly overpriced. We stayed for approximately 2.5 hours and ordered three Aperol Spritz. The menu listed an Aperol Spritz at €8, so we expected to pay €24 for the drinks in total. As is common in many bars and restaurants, snacks were served alongside the drinks. We were aware that these might come at an additional charge and were prepared to pay for them. However, there were several issues that left us disappointed. First, both of us are vegetarians, and around 90% of the finger food contained meat, making it unsuitable for us. Despite this, we were still willing to cover the cost. Secondly, although we had not finished the snacks already on the table, the waiter continued bringing additional portions. He could clearly see that we were not eating most of the food and even mentioned that it was fine if we did not eat it. Nevertheless, more snacks were served without us requesting them and without any explanation that additional charges would apply. The finger food consisted mainly of very small sandwiches, croquettes, and focaccia pieces. Most of it remained untouched, yet we were charged for all of it. In the end, we paid €24 for the drinks and an additional €36 for snacks that we neither ordered nor consumed. While we paid the bill without complaint, we felt that the pricing and service lacked transparency. Based on our experience, I would not recommend this place for drinks or food, especially for visitors unfamiliar with the local practices.
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Sherri Giannone
8.0
/10
Reviewed 56 week(s) ago
A five star hotel... . Positives: *Bathrooms are TINY but clean and well appointed. *No outdoor pool as advertised, but you can use the one at their sister hotel a few steps away. * 99% of the staff was VERY nice and went out of their way to help and chat. *The view of the castle and location are very nice- right on the water and they have a nice beach, 2 jacuzzi on the upper deck, indoor pool as well. I will miss the staff and the breakfasts and the view! Note: We found that leaving the door open at night was delightful, as the sea breezes and sound of the water and waves made us sleep like babies. Also note: 2 days we came back midday for a nap. The room had already been cleaned. At 4 pm both days we were awakened by a knock at the door then someone entering?! If they have a 4pm turn down service or something they should also inform guests of that. We finally started putting out the do not disturb sign after realizing it happened daily. The negatives: *on the final night of our stay they hosted a wedding reception directly outside on the patio right below the rooms until midnight. No warning. Did not inform us. No courtesy call. Couldn't sleep. Flashing lights. Extremely Loud band. Definitely not 5 star attitude. Front desk basically hung up on me when I called to inquire when the party was ending so we could sleep. For the price we paid I expected more. *There was one super rude lady at front desk one night who gave me attitude when I asked about a water taxi. She was snooty and said they could book something private for us as the "water taxis are with everyone". *They advertised to book with them directly and get 2 free welcome drinks. When we checked in and inquired, they said "Oh those are non Alcoholic but we can make something up, IF you want them". Overall we really enjoyed most of the time there and would recommend it.
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Mia Rivera
6.0
/10
Reviewed 53 week(s) ago
Overall. I wouldn’t say this hotel is 5 stars worthy, most likely 3, 4 on a good day. It’s overpriced for what you get. I expect a 5 star hotel for over $300/night to be almost perfect. Pros: location, friendly staff, clean. Staff was very kind and helpful, they offered us a bigger room after seeing how tiny our room and beds were. Also gave complimentary prosecco and a slice of cake for my mom’s birthday. Cons: Dated rooms, WiFi didn’t work, tv didn’t work, broken shower head can easily be replaced for like $10, small & very hard beds, refrigerator barely works, no complimentary water. Linens are rough and cheap. Highly recommend putting some money into renovating rooms if you want to be 5 stars worthy.
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L A
10.0
/10
Reviewed 52 week(s) ago
Miramare e Castello is in a stunning location right on the water, with truly breathtaking views! The area is perfect — close to fantastic restaurants and great shopping. The hotel bar was such a fun spot, and Bar Manager Geraldo and pianist Pepe made us feel completely at home. We really enjoyed spending time with them — Geraldo was exceptionally helpful, offering great recommendations and helping us get the lay of the land. We absolutely loved our stay and will definitely be back!
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Steven A
10.0
/10
Reviewed 48 week(s) ago
Great boutique hotel overlooking the castle. I have been staying here many times with family events hosted. The staff and warmth is always amazing. You can just sit here all day enjoying sun sand and the italian hospitality that no kne can match.
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