Loved the location. Also loved that it felt like a 1 bedroom apartment. I was able to buy groceries and make meals in the kitchen. I’d definitely stay again and recommend to friends.

The hotel was clean and the staff was very friendly. It was VERY hot in the room and the place overall needed a bit of maintenance but I would definitely stay again. Great price and a fantastic location.

There was a banging noise from 730 to 900 am

Common rooms were not clean. Both beds in my room has soiled or hair covered sheets and the dishes had leftover food on them. When k informed front desk I was told there was no housekeeping after 4 and I’d have to change the sheets myself. No apology or accommodation was made until I insisted and they sent a maintenance person up to make the beds.

It was the fact that we got “upgraded” to a room I specifically

Very friendly and helpful front desk staff

The most great place to stay in 💃 Ottawa my highest biggest recommendation yeah everything is perfect. I love this hotel. It’s like a home. Amazing. Fabulous Front-Desk stuff. Everyone are amazing really I appreciate each time I stay.

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Did not like the place

I’ve stayed here multiple times. They are renovating right now but I didn’t hear any noise or have any inconveniences. The restaurant is good and the rooms have kitchenettes. Great location for events downtown. It’s close to but quieter than the byward market area

Very clean hotel and room. Excellent location. Convenient parking. Very friendly helpful staff.

Dirty room, loud construction, incredibly rude manager

Excellent location, nice rooms

This was an hotel where the staff on duty yesterday was very mean and lacking in empathy to me and my children. He adamantly refused to offer a solution to the problem of credit card being declined for refundable deposit even after booking had been paid for beforehand but rather called the police on me. He refused every alternate arrangement proferred too and left us sitting in the lobby for several hours. Thank God for the wonderful police that helped us secure an alternate accommodation in the middle of the night. I do not recommend this hotel to anyone at all because they are just very rigid in their dealings.

Very clean

The room is clean and nice

Beautiful clean spacious room. Great staff.

Très déçu j avais demandé une chambre avec 2 lits mais j ai eu un lit avec canapé Ne vous fiez pas aux photos vous serez déçu

Clean Great staff

Excellent location, the room is spacious and the bed is very comfortable. Front desk staff is very friendly and helpful.