Everything was fantastic - staff, food, service, property and room. The only problem was the bathroom floor would get plenty of water because the shower curtain was too short (room 103). Other than that, I highly recommend this hotel for your next visit to Guadalajara!

All the staff was very friendly and helpful/ special Thanks to the concierges Jaime and Denise for the help with the special requests!

The service is the best

The concierge help and all the staff was outstanding - beautiful hotel

Friendly and helpful staff. Beautiful large rooms. Lovely amenities.

Great

Muchos zancudos en mi habitación

Check-in was quick and easy, the entire property staff was nice and friendly.

👍

Very nice staff and well maintained hotel

This place is amazing great service very romantic place with nice large rooms located close to everything

Great place, we felt welcomed and attended

magical hotel, unique rooms and amenities, beutiful dining and excellent food and selection of drinks. it’s a great escape, quiet and has everything you need and more. amazing staff, always there to assist you, room service is fast. Special thanks to bartender Tony - he is amazing, great to talk to and makes killer drinks:) definately will be coming back when visiting Guadalahara again!

I feel at home. I always want to extend my stay. A little rustic oasis. They are remodeling. I hope they don't change it to much. I would hate for it to loose its charm. It has the best brunch. I bit pricey but worth it for special occasions.

The staff was excellent. Overall quality and beauty of the property was outstanding. Room cleanliness was good. But a lot of long hairs (not ours) in the bathtub. We chose this hotel because it had a pool. But unfortunately the pool was closed for months of renovation. We were not advised of this prior to booking. That was disappointing and we sould not have chosen this hotel for the reason.

Very clean rooms and comfortable Staff very helpful All food in the restaurant was very good

Nice property and staff but was really disappointed pool was under construction, and I specifically asked for hotels with pool and was unable to use this amenities.

The property and room is first class

We like the property but the ironing board was not that good and I was place on the first floor near the elevator. I would suggesting to ask for a higher floor not near the elevator.

Hotel is rundown needs to be updated Bed sheets and towels are old and towels had holes in them Overall the rooms are dirty and old