Overall Ratings & Reviews Best Western Plus Hotel Villa D'est

Most courteous staff. Only suggestion would be to have more vegetables available at the breakfast buffet.

Area was very scruffy litter wise and mattresses dumped in the street. Parking was a few streets away so not very convenient, although to be fair, you can park outside for a short time to load and unload. Very very expensive for what you get but we booked late for Christmas week so they have you over a barrel Room was old fasioned and basic

We loved our stay at this property! My sister is in a wheelchair and they were very accommodating. The room and bathroom were accessible with a roll in shower. We loved the breakfast in the morning. The staff is very helpful and made our stay perfect!

Very good breakfeast. 15 mn walk from historical town center.

Lovely hotel and the rooms were a good size. Appreciated the air conditioning. It was about a 20 minute walk to the Notre Dame Cathedral/central area so that was the one downfall after walking all day. Really no dining dinner options which is ok if you don't mind a push to get back into the old town. We didn't use the parking as we left our car in Kehl Germany.

Staff was very polite and helpful. Good breakfast, parking garage should have auto activated lights, very dark in there.

We stay over during the Christmas market at the Villa D'est. The hotel had a great location close to town. The staff were welcoming. All was perfect, from the room size, bedding, breakfast etc. We will definitely stay there again if in Strasbourg.

Everything and everyone was great.

Super nice place , price , service & friendly staff .

Wonderful small hotel, but parking was off-site, a challenge and a bit creapy. Not suitable for the average traveler

Nice hotel. The staff was extremely helpful and very courteous. They went out of their way to help.

All Staff are friendly, room is comfy, Parking lot is in another place, and it's a little bit small, but nothing to complain for, we saw a SUV parked in, so I guess any basic size car can fit in too. There's a small temporary parking space for people just arrived for check in. Fitness room is bigger than what I expected, and it has everything you need, shower, towels, toilet, water and even a Sauna, you need to make a reservation for it, which means you have privacy when use it(to me is perfect!) Breakfast has small selection, but have everything we need, most important thing is delicious! The women service us coffee is friendly too. It's a small and old hotel, but meet all your requirements, will definitely stay again next time !

Customer service was great. Quiet area and great breakfast

From the moment I walked in the staff were amazing and friendly. The pictures on the walls were brilliant - classics with a twist. The rooms clean and functional and French. Without doubt the best part of my trip. Definitely would go back if I ever find myself back in Strasbourg.

Very cosy hotel. Enjoyed my stay

Well taken care of hotel with free parking. They accepted our dog just fine and even provided his own place to sleep in, with a food and drink bowl.

Overall stay is very good, Hotel is very Nice, Marianne at the reception is amazing and a good listener, hotel is not located in the down town, but its OK, after all walking in Strasbourg is something very nice to do

Nice hotel and walking distance 10 min to old city center 15 min walk to train station

Very nice hotel with friendly helpful staff, comfortable room and good location, breakfast wasn't topped up at all, bacon and egg ran out and wasn't topped up for people after us on the full buffet as well and using the same plates and cutlery for everything doesn't seem right in a 4 sta hotel