Very helpful concierge. he helped us call the train company because we wanted to take care of the refund process, we were also always helped to call a taxi (when we were to paris, there were demas so that many public transport were not operating). The room is quite spacious, Very clean with toiletries from the refit which are refill every day. The location is quite close to the eifel tower and the metro, we also tried the sauna, it's ok, small and maybe only enough for 3 people but still nice. The sauna room is combined with a gym room with incomplete equipment (it looks like there are only 2 tools?) But I don't do the gym so ...: P Overall, a very pleasant experience !!!