Overall Ratings & Reviews Shilo Inn Suites - Salem

We had stayed at other Shilo Inns before and this one was outdated. There was clearly water damage in our room with mold on the celing in the shower. The walls were thing and we could hear the people above us very clearly. But the location was convenient.

It was clean, under some sort of construction, and the photos of a onsite restaurant and lounge was false. covered parking was nice as it was raining like crazy. Elevator felt kinda sketchy - was ultra slow and had a piece of cardboard taped to the floor to cover a hole.

The room smelt really bad and the furniture was old and banged up really bad. Floor was sticky. Bathroom was awful. Toilet seat was broken. Front desk gal was very nice and I liked that you can take your pets. The lobby area was very bare and the entire hotel needs to be gutted and remodeled.

Staff was super friendly and nice. Building was old, sound carried a lot from other rooms/hallways, and there was some mild cleaning issues in the room. Overall fine, but probably won’t stay here again

Beds

The staff at the desk were polite but I asked for a wake up call and never got one. The room had a broken shower knob that made use difficult.

Meh

Bummed the pool was under renovation. Otherwise great hotel

Front desk staff always very friendly. Location is perfect and the rooms are very clean.

So the only bad thing with our stay when we first got there the room we had smelled terrible it was on the animal floor I guess and it smelled like pee. But the front desk was amazing and helpful and moved us with no problem.

The staff especially the front desk are fantastic. Always very friendly and professional. Every visit has been very pleasurable.

So-so hotel. Was clean just boring. Entry lobby was strange. Check in guy was not interested at al. Check out lady was nice and friendly.

I've been to or stayed at Shiloh Inn multiple times over the years. This one I have to say was by far in the worst condition! Walls have large dents in them, the bathtub, where you take your shower, creeks as if the floor is coming undone underneath the tub. Downstairs in the main lobby was pretty messy. Although the people working were very nice. I was assuming there was breakfast but absolutely none. I will not ever stay in another Shiloh if this is the way they are. Unfortunate!

Great value, clean and quiet.

Last minute booking. The room was quiet, bed comfortable. Very dated, a bit run down

Pleasant experience all around. Cordial staff and the room was great

Counter staff was very friendly! Room was large and clean! Much nicer than expected for the price!

Muy buenas ubicación y muy limpio exelecte personal

They went over and beyond for me I felt very comfortable with the service on my stay I had a little issue with my tv they fixed it with no hesitation I really appreciated it even though my stay was very brief I had a good time thanks definitely recommend for the price as well

The customer service was great from the staff at the front desk. It was pretty inconvenient that there was only one elevator for all guests to use, but everything else about the stay was good.