Marit
6.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Took some time for check in, as only one was working at the reception. As I had done the pre-registration, the system had change the reservation to the second person on the room, not the main person/the one ordering. Only one of the keys worked. The suite was spacious. Balcony was lovely. Had asked in the booking app to get the sofa bed to be made, but it was not done. And since forgot to pass by the reception when we left, we had to call the hotell. Waited 7 minutes on phone before someone replied. Bed was made when we got back. Both beds was comfortable to sleep in.
Breakfast - despite pre-registration we was not asked about breakfast hoursb. And upon check-in (around 16:30) - “all” hours after 0900 was taken.. so we got a paper slip with the hour 0630-0900 and told to be there before 0900…. And when we got to breakfast at 0845- we couldn’t get in before we brought those paper slips. Quite annoying. Especially since other that had thrown them away (admitting to the guy) was let in - “since they’ve been there before”.
Also breakfast was average and not the best logistical.
Did try the rooftop bar - could not order by table, but they did serve at the table. Nice view and also plus that they had blankets available as it got a bit chilly.
All in all - average. Plus on bed quality and spacious room (but it was also a suites)… downside - price, service. Had higher expectations.
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