Overall Ratings & Reviews Sleep Inn University Place

Uncomfortable bed everything is old mattress is falling apart

Stayed two nights and had to change the room three times. First room in second floor and the entire hallway smelled like cat pee and pot. Second room smelled heavily like smoke. Even though the hotel claims to be smoke free we found some ash on the window board - smell was everywhere (furnitures, carpet, walls - everywhere). Asked for a new room and finally got one that didn’t smell. Had some restless nights because someone was arguing in the middle of the night in front of my room for hours. Walls are thin and the hotel is not the cleanest. Staff was okay. Breakfast did not look nice so we went out for breakfast. Will never book with SleepIn again - worst hotel experience ever and an imposition for families with small kids - no thank you.

Had a melding mildew order through out the place too much money 4 that ,plus had a lot of odd people staying 4 that kind of money

It was what I expected for the price, just a place to sleep after a late concert. Staff were professional and personable. I had room 513. There is a spot in the floor by the desk where the floor is rotted under the carpet. I could feel the wood give when I stepped on it. No one was at the desk when we checked out so could not tell anyone.

The bedding was clean along with the bathroom but everything else’s in the room needed wiped down. The outside of the fridge was dirty. A simple wipe down would’ve made my stay better!

Satisfied with my stay! I arrived several hours early and they accommodated my early check-in, which was a life-saver since I was exhausted. The room was clean, breakfast was pretty good, and hotel was in walking distance to several food options. Only disappointment was the floors in room felt like they could've been cleaned a bit better, racks for towel was unstable, paint in room needed a proper touchup, and pool was under-maintenance. Other than that, price was very good for a weekend where most hotels were fully booked throughout town.

Location was good. Had a bad smell everywhere. People were nice.

Pool was drained and furniture was well wornbut everything was clean. A little outdated by today's standard. Biggest complaint was lack of noise isolation. we could hear everything going on outside our room.

Too noisy, not great maintenance and cleaning.

Stayed for a concert and getting there was super quick and easy and convenient! The building was definitely older and had a few issues (the bathroom door was off and would stick/wouldn’t open after you pulled it shut) but overall, not a bad trip!

The room was dirty, with sticky places on the carpet and hairs on the bedding. The bathroom door was a pocket door that was stuck inside the wall, could not be closed. We reported that to head of housekeeping, who happened to be in the hall. No one ever came to look at that issue. One outlet in the entire room worked, the coffee maker did not work, and there were 3 dead lightbulbs. The breakfast area was extremely sticky, both floors and tables. All in all not a pleasant experience.

water leaking from the bathroom

There was cigarette and weed smoke smelling all through the hallway.

Property overall in a great location great room, on the day of departure no hot water had to take a cold shower.

It was a reasonable place to stay

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My room stunk of smoke , the air conditioning was noisy . The pocket door for the bathroom was rotting at the bottom and filthy and I couldn’t close it . Terrible room

It was fine, typical of the price range. The room was relatively small but decently laid out, the shower was very large and nice, but the AC really didn't get very cold. Decently crowded, which I was a little surprised about, and the normal odd smells in the hallway, but overall, about us expected. I would stay again for the price.

Wasn't the best and didn't stay out hole time

Very dirty