Overall Ratings & Reviews Courtyard Fairfax Fair Oaks

Great for a quick overnight; however, the property has seen better days—time for a refresh. However, the bed was great, our room was clean, and the guy who checked us in was great.

Good place to stay if you have business on the Virginia side of the Potomac, conveniently close to I-66 and US Route 50, Dulles Airport, Old Town Fairfax, and Metro lines into DC. Clean, quiet, convenient.

Not so good

My stay was good. Nice size rooms and I like how the sink was outside the bathroom. Ice machine on the floor and daily cleaning services. Even though I had the sign on the door I was still able to get new towels and stuff. No free breakfast but there was a place to buy food during breakfast and dinner as well as a nook by the front desk. The area is hard to get services like uber/uber eats, Lyft, or DoorDash, not many people doing those services.

Did not stay.

Quite acceptable

Everything was great! But if I reserve a room for 2 adults, I should have 2 breakfasts reserved not just one.

The amount that I agreed to with Expedia was different when I got to the hotel. I was there 3 days and the guest laundry was not available, l had my 2 grandchildren with me. Ugh. The ice machine did not work on my floor, I had to go to the lobby for ice. The room was the most expensive I have ever spent and was the worst room I've stayed in. I won't be coming back, although the lobby was the Best I've seen, but had kids running around all night with no parental guidance.

The hotel is older and could use some upgrades. The furniture is worn.

The front desk attendant when I arrived was sweet and attentive and very punctual when I asked for extra pillows

They have a mama duck that comes and has her family every year. That alone is worth it

We Extended 2 more days. It was so nice to stay there. There's big grocery market is just next to the hotel. Swimming pool also open everyday. My kids enjoyed there.

Hotel was amazing, the area not so much.

We needed a little extra help with our room, and they took care of it without hesitation. Thank you!

Great place. Nice staff. Great sleep. Thanks again.

It was clean and the staff was helpful and friendly!

Very nice place to stay

Clean, nice, well accommodated. Room was great

first room was smoky. we switched rooms and asked for tissues which ran out. never got any. also room was never cleaned.

I was scammed, by a person claiming to be a Expedia employee. I was in happy with the Henley in Washington DC, the room was no as it appeared on Expedia website. The room was so small we had to put our luggage in the bedroom area. There wasn’t a night stand nor dresser to unpack our clothes, so essentially we would have to live out of our suitcase. I called an Expedia number that I got off of the Expedia website because my itinerary receipt didn’t have a customer service number and the email I received says do not reply. I explain to the gentleman that I was unhappy with the room and the price of parking, and he was eager to help. He told he would find me another hotel but since I was switching hotel’s and the previous one was prepaid I had to prepaid for the new hotel and he would refund the money for Henley. The gentleman (;Anderson) did make the reservation at the courtyard hotel with the prepaid funds and sent me the security code from Expedia for each transaction. He also sent an email stating that I would receive a refund from Expedia for the previous hotel booking (The Henly). Well Expedia sends me another email stating that they tried to talk with Henly but the manager refuse to refund the money for the booking. Expedia also says that Anderson doesn’t work for them, and the email I receive came from the reservation help desk and the are not apart of Expedia. My question is if the reservations help desk is not apart of Expedia,how did they know to send denial email?