The staff were so friendly and made the stay relaxed & happy. We were lucky enough to have a room upgrade and the sea view room was a great size and with the comfiest bed ever! The hotel location is brilliant for ease of getting around the centre of Brighton. Our go to Brighton hotel and already can’t wait to revisit.

Friendly and helpful staff , great upgrade clean room

Lovely room, great breakfast, friendly staff and the perfect location for Brighton 10 - nothing not to like 👍

We had a lovely view from our balcony . The staff were very friendly and attentive. Our breakfast was good very varied menu and we also had drinks in the evening in a very pleasant seating area again over looking the sea. The hotel was quiet as it’s January but had a nice feel to it and will definitely sty again .

Lovely, clean and great location

The room was very clean with just a few minor issues

Lovely sea view room beautifully furnished. Great hotel location and super helpful staff. Highly recommended

Attention to all the details

Friendly staff, as usual. Thanks for the upgrade. Warm and cosy room with plenty of space.

double upgraded on arrival, polite, pleasant, courteous staff throughout my stay. room clean and tidy

Very clean Hotel. Food very nice. Comfortable rooms

The breakfast was lovely was surprised with a family room so had a very spacious stay

Room was cold, and smelt damp. Really quite run down

Room was comfy and quiet.

Room, although small, was clean and comfortable.

Clean comfy room and super friendly staff. Also received a free welcome drink. Lovely reception and bar area. However, corridors to the “mews” bedrooms are quite scruffy and dirty.

Staff very courteous. However...told at check in that I had been 'upgraded' from single to a double. The double was up 3 flights of stairs and was the last room at the hotel - room 356. The cold tap in the sink was no more than a dribble and the hair dryer set off the smoke alarm in 3 minutes. My main objection is this - I booked months ago. A single male colleague was 'upgraded' to a double on first floor despite booking after me. Why do hotels always penalize solo female customers giving them the worst, most difficult to access rooms?? It's a regular experience for me but I am still disappointed that the Mercure was no different from all the other hotels who seem to treat solo female customers like a lower class of customer. Very sad.

It was ok, reception looked stunning - great Christmas decks - but corridors to room were a bit worn down. Room ok but dripping sound on to flat roof outside window from heavy rain was really loud, even with window fully closed. One of those things due to the weather! Also a loud intermittent noise that I couldn’t work out if it was from the ‘heating unit’ or outside the room. So not the most restful night but not bad either!!

Lovely hotel and atmosphere. Room was spotlessly clean and comfortable. Check in was easy with great service. Check out was just as good and easy. Will definitely return.

Following a terrible night in another hotel in Brighton , I booked into the Mercure at the last minute for two nights. The reception staff were friendly and welcoming from the start. The lobby feels warm and luxurious and smells lovely. When I got to my room, I realised that outside the window there was a large extractor fan making a noise that I knew would keep me awake through the night so I returned to reception and explained this. They quickly and courteously moved my room with no fuss’s. This stay was a complete contrast for the previous hotel recommended