Breakfast was very good, great variety and friendly staff. The welcome drink on arrival is a nice touch. But room was very small, balcony not useable. Room was dark and depressing.

Perfect location, can walk anywhere. Staff are very friendly and breakfast is excellent! Will definitely stay here again!

Breakfast menu was fine

Best assets of hotel are the location and breakfast. It is right on the seashore, steps to bus stops, restaurants and convenience stores. Breakfast is of good quality and variety with rotating dishes. Hotel itself looks like one from the 60's, a bit tired looking. Other than breakfast it offers no meal options We did not check out the roof poil

This hotel is in desperate need of a renovation! The pictures are very misleading. The lobby had an odor and the furniture was worn and old. The room they gave us had ripped curtains and the bathrobes were so old and worn we did not use them. To top it off, the air conditioner did not work. I had to go to the front desk 3 times before they sent someone to look at it. The maintenance guy reported that it was fine and did we want a fan. No we did not want a fan, we wanted an air conditioner that worked!! The only staff member that seemed to care was the night manager... forgive me I can't remember his name. I think it was Dominic but he was great and moved us to a bigger room with a working air conditioner. The pool was ok but again, looked nothing like the pictures. The pool towels were old and stained. Guys, time for a replacement!! I will say the breakfast was very good. Great service and lots of variety. It was the best thing about the hotel. The location was on the boardwalk but not alot going on. You could walk to Saint Julien's which was much more lively but if I ever return to Malta I would definitely stay in Valetta. It had the most amazing old town with great restaurants! Overall, I was extremely disappointed with this hotel and would not recommend it.

Travelled to Malta with my wife to visit my 93 year old aunt in a nursing home who was unwell. I deliberately selected the Diplomat for my two night stay because it is very close to the home and as i am being treated for cancer i am only able to walk a short distance. As we needed to go back and forth to the home the Diplomat location suited this and i booked it weeks in advance. On arrival the manager told me the hotel was full as it had been over booked and we had been relocated to an alternative hotel in St Julian's Bay, some 1.4 miles away. Despite pleading with the manager he insisted there was nothing he could do. I tried to find another local hotel but there was nothing available. The manager did offer a free taxi to take us to the alternative hotel and as we had no other option we had to take it. We had intended to see my aunt that afternoon but by the time we had checked in it was too late in the evening. The following day we had to travel by taxi several times back and forth to the home and were unable to see my aunt on our final day, the day of departure due to the distance. A wholly unacceptable situation and i would never recommend this hotel to anyone.

Great location

Location was excellent. Walk to everything. Breakfast was excellent. Lots of variety of breakfast staples.

Lovely hotel with fantastic service

In a loud area but with an excellent sea view and pool. The breakfast isn’t great and neither is the lobby bar, the room smelled a little damp. Otherwise really cool

Beautiful stay with an amazing sea view! Waking up to the sound of the waves and watching the sunset from the room was unforgettable. The hotel was clean and comfortable, and the staff were very friendly and helpful. The breakfast buffet was a plus, and the hotel has a very convenient location. Perfect place to relax and enjoy the ocean—highly recommend!

Excellent location! Easy to get Ubers. Walking distance to excellent places.

On the whole this was a pleasant stay with lots of positives. The staff were so very friendly and helpful. Nothing was too much of a problem. Breakfast was great a huge selection and different everyday. The room was ok...the view was shocking and although the room had balcony it was not useable due to its size. The room was too warm for and the air con was still set to warm. This was very disappoointing....to be cool i had to open the balcolny door, but that let in lots of noise so overall my sleep quality has been very bad.the noise from the corridor travels very easily into the room. The Smart TV in the room (and others) are visable to any andriod phone and i had constant people knocking me off to pair their phone as they chose thr wrong tv. The jacuzzi and sauna were good and nice and clean, although you needed tobook a time slot of use whicht akes away the idea of spontaneous use. Also take your own water with you as there is non provided in there or thr gym. So yes on the whole a nice visit bit dubious overthe star rating.

Very good

Very disappointed regarding the check in procedure, no plug near to the bed , I had to take off the kettle to charge my phone, no smart tv no rag in the floor. But the cleaner was ver good and kind. The breakfast buffet wasn’t good less options.

Great location. Rooftop pool a great feature.

We booked the sea-view room, and it was absolutely worth it. The calming sound of the waves felt like free therapy — we probably saved thousands on healthcare just by listening! :)

The hotel has an excellent location with a frontal view of the Mediterranean Sea. The included breakfast buffet is varied and delicious! The staff is kind and helpful and the music in the rooftop terrace was awesome! Overall, a great value!

The first room we were given was completely run-down, stains on the walls and furniture, mold in the bathroom, broken grout around the tiles, and broken shower holder. The next morning I asked for a different room since I knew (from reading other reviews) that there were newly renovated 3-person rooms. They had the housecleaning manager meet me at my room to walk them through all the things that were wrong (I'm sure they already knew..) and then they put us up in a newly renovated room which was 100x better. It's appalling that they would give anyone the first room, it was SO bad. I will say this place has a great location, you can catch the bus easily to the airport across the street and the ferry to Valletta is a short walk away. The breakfast buffet was ok, people were friendly enough, but also if you're not a british tourist over 65 you might feel a little out of place here like we did (late 30s, early 40s).

We stayed for 8 days as a wind-down from a vigourous Asian holiday and it was perfect. We had a great view of the Sea and fell asleep to the sound of the surf. The bed was very comfortable - with 2 pillows each - and the room was very spacious. We asked for a fix for a cupboard door that was falling off and again when the TV wouldn't turn on, and maintenance was very prompt in fixing both. The breakfast was smazing. We were even offered a "take-away-breakfast" when we had to check out at 4 am on our last day. They have an events desk that lined up aa one day excursion to Gozo Island that was very friendly, informative and helpful. The Terrace on the roof as great, with plenty of seating snd a great view. The pool looked great but, in mid- October, was a bit too cool for our liking. We made use of the lounge chairs, though. Overall, it was a great stay.