Overall Ratings & Reviews Hampton Inn & Suites Charlotte/South Park at Phillips Place

We had an enjoyable stay here.

Terrible housekeeping and hospitality! Would NOT recommend this place.

Beautiful hotel! Staff was amazing and helpful!

We stayed one night for a concert that was in the area. The hotel is nice, clean, and quiet. The breakfast was good and the staff is helpful. Good location with restaurants and shopping nearby.

Great stay for a few hours of rest.

Loved our stay at Hampton Inn! Will definitely stay there again the next time we’re in Charlotte!

Second stay and it is the best place to be in Charlotte.

We visit Charlotte often. This was our first stay at this property and were pleased with location and size of our room.

The mattress was not strong enough to support my body consequently my back was hurting during the day. Firmer mattresses would help this issue.we also asked the lady at the desk how much our stay was and she wrote $422 down on a piece of paper . That was $155 short of the actual total. Then we were charged an extra $60 for some fee $20 a night and I call about this. I was told this will come off our card in 3 to 4 days.

Clean and super friendly

For a staycation, quite an impressive option.

Good location. One of the better Hampton Inn's in my view.

Good experience!

Wonderful stay! The suites are spacious and the cleanliness of the room met expectations.

What a great location! This hotel is in the perfect area with lots of food and high end shopping. I would highly recommend.

Safe and clean

What was there not to like. Awesome weekend stay. Will be back. Felt safe. Taken care of. Staff was great. Only complaint was no bacon at the complimentary breakfast.

Stayed there many times, property always in great condition, staff always nice. Breakfast is great.

Great staff

This hotel was lovely! The rooms were pretty, and the breakfast in the morning was better than my expectations. There were a lot of ritzy shopping places around the hotel and both fancy and casual places to eat in walking distance.