Overall Ratings & Reviews Neuville Arc de Triomphe

First time staying at this hotel. The decor is very beautiful, staff is so nice and it’s very clean. My room always smelled so good. Beautiful atmosphere. I would definitely stay here again.

Nice hotel and a short walk from transport links.

The hotel is very nice. Our room on the 5th floor was very nice. The staff are awesome and super friendly. The hotel is a little out of the way, but there is a metro stop 5 minutes away. There are numerous cafe's and restaurants in walking distance.

Good location, very small hotel but decent sized room. View was poor. Receptionist was nice but a bit sarcastic at times.

I had a wonderful stay at this hotel! The staff were incredibly lovely, and the rooms were tidy and well-cleaned, although there was a bit of dust on the bedside table. The location is convenient with easy access to train stations. The only downside is the small elevator. Despite that, it's a charming hotel, and I would definitely stay here again!

Very smart neat and comfortable rooms Air conditioning- a big plus in summer.

This boutique hotel is small and charming. We found the staff to be helpful, kind and responsive to any needs. There is coffee in room as well as downstairs. We did not dine for breakfast as we were often on the go but looked to be well liked base on the volume of patrons seen. We’re always appreciative for a smiling face and a helpful hand. I highly recommend a stay for the easy location being outside of the city but still close to all the things!

the guy on the reception was very nice and helpful

This location is very convenient to have access to the C Line of the RER, which takes you to the Eiffel tower, palace of Versailles and many other attractions.

The property is clean but very small. If you have large luggage you should know that there are many stairs in the property and the elevator is very small.

Great little hotel! Staff were superb, rooms were clean, perfect!

The hotel staff were very nice and swift to attend to my needs. I had a good experience staying there. The rooms are a bit small but I guess that's the case for most hotels in Paris.

The front staff was nice enough. Paid $350 for 1 night. The room was the size of my closet at home. Totally cramped. If you ha e to use the elevator to go to your room...beware. You better not be claustraphobic. Smallest elevator I have ever been in. Even the elevators in Japan are bigger. If you are tall, you will not be able to sit on the toilet. The sink leg comes half way across the front of the loo and you cant find a comfortable position to sit in. The Vietnamese Barrista will make a coffee you for 4€, which is a rip off. Breakfast for 15€ is also a rip Would never stay here again.

The rooms are very, very small and the bathrooms are even smaller. Shower leaked all over the floor.

Staff is really good. We loved our stay

Good location but hotel facilities very limited and food offering poor

The front desk staff is excellent! Knowledgeable, helpful, and kind which was wonderful given that it was my first time in Paris. The room was small, but clean and very comfortable. I would definitely stay here again!

This place is absolutely gorgeous. Immediately you are met with friendly staff who can speak multiple languages, which is so reassuring for those who don’t speak French confidently. They were beyond helpful and really put us at ease during our stay. The room itself was delightful. Very clean and tidy, with an amazing view outside to add. It was a very good location with great access to metro services. Overall, I would love to stay here again.

Best service, best people, very nice atmosphere, very clean, I recommend !!!

If I could give a minus figure for a review I would. Our room didn't have working electrical outlets/plugs. We woke up after first night and our cell phones were dead because the outlets weren't working to charge our cell phones. The outlet in the bathroom wasn't working so my wife couldn't use the blow dryer for her hair. We complained on our way out to a scheduled and prepaid guided tour to the Louvre and I received numerous calls from them while we were at the Louvre telling me that the room outlets couldn't be fixed and if we wanted to be put into a new room (only 1 was available), we would have to return to the hotel as soon as possible because the maid would need to clean our room (Why I don't know because I guess they would rent the room to someone else knowing the outlets weren't working). So, on our first day in Paris, we left the city center and flagged down a taxi to take us back. The room they offered was even smaller with a view of the side of the building behind it and the bathroom was so small and at such a bad angle, I could barely get to the toilet or shower. We declined that room and were told they couldn't fix the outlets so I had to call Expedia back and ask them to move us to a different hotel. I can't believe we had to actually pay for that hotel, it should have been free! No working outlets and we had to pay for the taxi back there, then another taxi to the second hotel. We only had three days in Paris and this horrible situation took 4 hours out of it!