Delta Hotels Preston

Explore Delta Hotels Preston
8.6
Very Good
From 1,005 reviews
Cleanliness

8.8

Room Comfort

8.4

Service and Facilites

8.8

Traveler Reviews Delta Hotels Preston

Number of reviews per page
20
40
Top reviews
Sara
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very friendly staff, the room was very clean and bed was comfortable. The pool was full of kids so we didn't went for a swim. Breakfast was good and had many options. The car park was quite full and the spots were a bit tight (even worse because a lot of people didn't know how to park 🙃) But overall was a nice experience! Highly recommend it!
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Mohamed
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

⭐ 1/5 This was one of the most disappointing hotel experiences I have had. The reception staff were unhelpful and showed very little interest in resolving guests’ concerns. Customer service was poor throughout my stay. What made matters worse was that the booking information did not clearly state that the room had no refrigerator. I was travelling with two young children, aged 1 and 5, and I had made this clear when booking. Having no fridge available for a family with young children is extremely inconvenient. I was also shocked to find out that rooms are only cleaned every three days. This is unacceptable, especially for families with children. Maintaining cleanliness and hygiene should be a basic standard in any hotel, and waiting three days for room cleaning does not meet reasonable expectations. The lack of transparency, poor customer service, and inadequate housekeeping made this stay very frustrating. I will not be booking with this hotel chain again and cannot recommend it to other families.
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Richard
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Please avoid at all costs. I’m a traveller who rarely complains but this place is a dump. It’s a Marriott and I’ve never stayed somewhere so poor on so many levels. The response from management was poor. Their generic emails post stay were worse than their mediocre attitude during. Noisy hotel. No sound proofing and people running corridors all night on a Wednesday! Overpriced and poor value for money. Do you and your friends and family proud and avoid this hotel at all costs! Do not waste a penny on this hotel it’s truly awful. Pretty sure all the social media guys will be staying there soon to review it and show exactly how bad it is!
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Kamsiyochi
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staffs, clean room, convenient parking
Sheila
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Check in was quick, , the receptionist was polite, a few grumbles once in room but sorted out quickly. The rest of our stay was great
Venkat
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

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Dennis
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Good service and good hotel...only thing is the double bed was on the small size
Oliver
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The hotel was excellent, the spa was also really good. Breakfast was very nice. My room was pretty clean, something left under the bed, otherwise all good. Would recommend and will very likely go back.
Mohamed
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Amazing Hotel, Only a short one night stay. Lovely grounds and brilliant amenities especially the leisure/fitness facilities - one of the best hotel gyms I have used. Only negative was that the beds were very small doubles (stayed with my wife and 2 sons aged 12&8) and the pillows were not the best. Aside from the above- staff were brilliant and I would happily stay here or at another delta hotel again
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Robert
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great breakfast. Swimming pool open at 6am and breakfast at 6:30am. Nice for those who plan early weak up
Jayne
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Breakfast was
Dawood
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Welcoming and helpful staff, nice rooms and a good breakfast.
Chung-mei Maggie
icon-
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Stayed here to attend a conference on site which was convenient. Breakfast is very good and I really liked the on site spa and fitness facilities. The spa had a promotion with the hotel which was good. The room is nice, comfortable and clean. Would’ve appreciated a mini fridge in the room although the hotel staff allowed me to keep things in reception. The reception staff are generally very helpful except one male manager during my stay who was not very flexible or helpful.
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Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

I can’t think of anything that I didn’t dislike , room was very clean breakfast was fresh and filling. The staff on reception was excellent and very knowledgeable. I would definitely recommend The Delta and I would stay there again
Eifat
icon-with Partner
with Partner
2.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Room was dirty, floor not hoovered or clean Parking was ok Didnt eat or drink in venue
meena
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

A very nice short stay and breakfast was lovely as were the staff
Nicholas
icon-Family
Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

We booked 2 junior suites, room 228 was very nice and matched what was advertised on the website. Unfortunately room 117 was less satisfactory, 2 rooms on different levels had been knocked together to form a 'suite' with 2 bathrooms a very small bedroom and remote equally small sitting area. Nice view of the bin store from the window resulting in plenty of clattering as bins were deposited there. Breakfast was fine and the staff were very nice.
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Gillian
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Tired room was disappointed. Bathroom and decor needed updating
Tracey
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great breakfast with a wide choice. Lovely big room
Alison
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Lovey hotel, clean room, clean and good swimming pool, spa, changing facilities, lovely breakfast with choice.
Number of reviews per page
20
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