8.0
Very Good
From 1,025 reviews
Cleanliness

8.2

Room Comfort

8.0

Service and Facilites

8.8

Traveler Reviews Steam Plant Hotel

Number of reviews per page
20
40
Top reviews
Virginia
icon-Business Family
Business Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I liked the central location, convenient to surgery center. The bathroom floor and around shower area was not clean, hair on the floor. Also, the night trains passed frequently and was noisy. I could not use the ear plugs due to medical/surgical problem with my ear.
Lesli
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good
Nancy
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I specifically stayed at Steam Plant Hotel because I could walk downtown and to Riverfront Park. It was easy to drive to and had ample parking. The staff was always friendly and helpfull. Bonus! I got breakfast vouchers to Rosies Cafe.
Yijin
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Convenient location
Megan
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I can’t believe that there aren’t more reviews commenting on how incredibly loud this hotel is! There is the train that goes by all throughout the night and the large population of very loud homeless people hanging around the building. The room itself was not clean…vomit or some other bodily fluid dripping down the wall in the bathroom next to the toilet, hair left in the shower, not to mention the smell…the room had obviously been smoked in and just smelled dirty. I booked on Expedia and selected the pay at property option but I was charged for the room the day before my arrival. When I checked out I got two waters in the lobby and asked the lady at the counter to charge my card on file. I was immediately charged $7 for the 2 $2.50 waters and then two days later was charged $5.46. $7 here and $7 there adds up, not to mention it’s stealing…I didn’t choose to tip her for handing her my key cards and checking out. Today is day 4 after checkout and I still haven’t gotten my security deposit of $75 back. I wouldn’t recommend this hotel.
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Kim
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The clerk was great
james
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Reserved a room with a queen bed Got a room with a twin bed Not used to the smaller bed but we managed
Liz
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesome as always!
Carlos
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Awesome stay thank you.
Ashlee
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Cons: The room was not clean. There was hair all over the bathroom, stains on the bedding and the mini fridge was dirty. Pros: Staff was kind and fun to chat with. The free meal voucher at Rosie’s was nice; good breakfast. Close to Riverfront Park and shopping.
Irina
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great
Joy
icon-Business
Business
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We were charged $75 holding fee and then we were told we couldn’t stay because we had cats. It was an uncomfortable and bad experience. I don’t know about the property. Emma was very nice. It would’ve been nice if she had not collected money from me and then said that we couldn’t stay.. I will never book another appointment at the steam plant Grill. Thank you.
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Wallace
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Always a great stay when in town for a concert.
paula
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

$5 to park at the property over night, which in a town of this size is great. The hotel is closr
Chad
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very cool place and close to the knitting factory
Ahmed
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Convenient location
roxanne
icon-Business Family
Business Family
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was adequate. Room pics looked better than the real thing. Parking lot is hard to manuever. Did not post the pet fee, amd actually read a review that said they liked that that there was no additional charge for pets, so was disappointed to be charged for that upon arrival.
Tony
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great Place to stay for Bloomsday! Close to places to eat
Meichi
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

You can hear the train through out the night, super loud sound, woke up a thousand times, had a poor sleeping.
Tiara N
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very noisy
Number of reviews per page
20
40