8.6
Very Good
From 325 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.4

Location

9.1

Service and Facilites

9.0

People often mention about Centara Hotel Hat Yai
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Staff Friendliness (8)
Accessibility (7)
Room Space (7)
Surroundings (6)
Wifi (6)
Check-in/out Time (6)
Taste (6)
Distance to City Center (5)
Family Friendly (5)
Ambiance (5)
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Traveler Reviews Centara Hotel Hat Yai

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40
Customer reviews
Fachrudin S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Just returned from a fantastic stay at Centara Hotel Hat Yai and I it’s highly recommended hotel! 🏨✨ ✅ Location: Perfectly located in the heart of Hat Yai—connected to Central shopping mall, close to Kim Yong Market, street food, and night spots. Super convenient for both families and solo travelers. 🛏️ Room: Clean, spacious, and comfortable with great views of the city. The bed was cozy, and everything was well-maintained. Housekeeping was prompt and efficient. 🍽️ Breakfast & Food: The buffet breakfast was excellent—great mix of local Thai dishes and international favorites. Fresh fruit, coffee, pastries, and hot dishes—plenty of options for everyone! 🏊‍♀️ Facilities: Loved the pool, fitness center, and spa. A great way to unwind after a day exploring the city. 👨‍💼 Staff: Warm, professional, and always willing to help. From check-in to check-out, they made everything smooth and stress-free. 👧🏼 Family-Friendly: I traveled with my daughter and the hotel was very kid-friendly. She loved the experience, and we both felt safe and well taken care of. 📍 Overall: Whether you’re in Hat Yai for shopping, food hunting, or just a short getaway—Centara Hat Yai is the perfect base. Will definitely come back again! ⭐️⭐️⭐️⭐️⭐️
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S***I
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Room very spacious. Service tip top and fast response. Highly recommended.
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Anwar E. H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The hotel's location is very strategic, close to culinary places and shopping places.
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Josephine K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
We had a very pleasant stay here. All the staff was very helpful and friendly. They communicated well and we are so satisfied with the services here.
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John G. M.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 38 week(s) ago
Ahmad the waiter is very attentive and customer focused. Welldone. Keep it up a good work.
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Accommodation's Reply
21 Nov 2024
Dear Mr.John, Thank you very much for taking the time to share your feedback on traveloka.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Mrs.Chompunuch Prasopsuk Duty Manager
Zulkadet
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
Recommended for next trip. Very convinience
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Accommodation's Reply
17 Oct 2024
Dear Mr.Zulkadet, Thank you very much for taking the time to share your feedback on traveloka.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Mrs.Chompunuch Prasopsuk Duty Manager
Pharthiv V. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 45 week(s) ago
Everyone was so friendly and amazing here. Room is very clean and spacious. Definitely a must visit.
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Accommodation's Reply
11 Oct 2024
Dear Our Value Guest, Thank you very much for taking the time to share your feedback on traveloka.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Mrs.Chompunuch Prasopsuk Duty Manager
Goh K. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 47 week(s) ago
Overall the hotel is good. But I think it need to refurbish.
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Accommodation's Reply
11 Oct 2024
Dear Our Value Guest, Thank you very much for taking the time to share your feedback on traveloka.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Mrs.Chompunuch Prasopsuk Duty Manager
R***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 48 week(s) ago
The worst 4-Start hotel ever, very old room and facilities, sound like not very well maintenance. The Air-con cannot be adjusted, too cold in the room. We had to sleep turning off the Air-con. The provided towel looks cheap and aging. No Bathrope provided, surprisingly at the charged amount.
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Z***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 55 week(s) ago
We enjoyed our stay as usual. We have been staying at Centara each time we take a short break in hatyai. They never disappoint us.
1 people find it helpful
Accommodation's Reply
23 Jul 2024
Dear Valued guest, Thank you very much for taking the time to share your feedback on Traveloka.com with a high Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Rattikorn Pinitapiruk Assistant Front Office Manager
Teo G. K.
icon-origin-TRAVELOKA
6.9
/10
Reviewed 63 week(s) ago
OK except tap spoilt and bathroom not clean. I think need to improve cleanliness.
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Accommodation's Reply
29 May 2024
Dear Mr.Teo, Thank you very much for taking the time to share your feedback on traveloka.com with a high. Rating. We are glad to hear that you and your family had a pleasant stay with us. Your positive highlight to the team members. is highly appreciated. We will happily share your kind comments with our teams. May I take this opportunity to thank you again for staying with us and I look forward to welcoming you back again for a more delightful experience. Sincerely yours, Ms.Patcharee Kaewprom Operation Manager
Mohd N.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 90 week(s) ago
Nice hotel. Location very strategic, near night market infront Lee garden hotel. Staff very friendly. Room and toilet very clean.
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Pannee Triteeyaputranont
icon-origin-TRAVELOKA
8.8
/10
Reviewed 126 week(s) ago
The air conditioner in the room could not be adjusted, it was very cold, had to turn off the air conditioner to sleep, the mechanic came to see but couldn't fix it
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WILAWAN NIMAKORN
icon-origin-TRAVELOKA
8.8
/10
Reviewed 126 week(s) ago
แอร์ในห้องหนาวมาก และปรับไม่ได้ ต้องปิดแอร์นอน
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Thanyalak K.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 129 week(s) ago
Good location, a lot of sights seeing around, many choices of street food.
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Kiattawee T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 261 week(s) ago
The room is ok, convenient to travel, good service.
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Natchanan Suksaiwat
icon-origin-TRAVELOKA
8.5
/10
Reviewed 262 week(s) ago
Just an old name Actually, the room has nothing because it is old. Good service staff But the price is a little high
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CHIN F. M.
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Shopping and Culinary
icon-origin-TRAVELOKA
8.8
/10
Reviewed 284 week(s) ago
So far so good, but can be better. The hairdryer in my room was not functioning on my first day stay and ended up I need to sleep with wet hair, we called the next day for the 2nd time only the hotelier attended to my request, The hotel is just next to Central and Odean Fashion Mall and opposite to Lee Gardens Plaza. A good place to stay indeed. There is a free shuttle bus from Centara Hotel to Central Festival Mall every Friday to Sunday as well, can save your tuktuk fare!
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Debora e.
icon-Family
Family
icon-origin-TRAVELOKA
10.0
/10
Reviewed 299 week(s) ago
The hotel is very satisfying, the value of 10 is nothing to disappoint, the food is delicious, the staff start the bell boy spry and friendly, the location of the right front left behind the shopping center, floor 5 of the elevator down directly into the mall, non-stop culinary almost 24 hours open, most appropriate if choose this hotel, will not regret.
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DIAN VERAWATI
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Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 302 week(s) ago
The location is close to shopping. Tasty breakfast.
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1 people find it helpful
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