Overall Ratings & Reviews Eagles Palace - Small Luxury Hotels of the World

Response of housekeeping staff outstanding Somewhat overpriced

The hotel itself was lovely and the beach was tranquil and beautiful , unfortunately everything else was disappointing. The food in all restaurants was boring,very expensive and not very good.Very little on the menu across the board in all of the onsite restaurants. The service was probably more like 3 star rather than five, you would often be kept waiting before you were attended to and the whole customer service experience was pretty unprofessional. The mens toilets nearest to the foyer had overflowing bins of used hand towels every night,overflowing to the floor. I did report it one night but nothing was done and was a recurring issue every night.The attention to detail was very poor and things like that were completely overlooked.The nearest village was a 15 euro cab ride there and a 15 euro back, ten nights cost us three hundred euros which was ridiculous on top of the transfer fee to and back from the hotel from the airport,we ended up spending five hundred euros in cab fares for the entire trip which was ridiculous. We felt that that the Hotel could have laid on a free shuttle service to and from the hotel to the village as it was the only place you could go to outside of the hotel and was not accessible by foot regardless of its distance. It could also provide a free transfer service from and to the airport other hotels that are cheaper do. Wi-fi was terrible, hotel full of infants runing around with no control from parents or hotel staff. Booody awful place!

Wonderful hotel. Very peaceful. Staff were lovely. Beaches were beautiful.

This is not a 5-star hotel. You can’t fault the clear waters of the beach area but the hotel itself needs an upgrade. Our ‘superior’ room had two single beds pushed together; water and soft drinks are at least 5 euros; they allow dogs in rooms so we had constant yapping and whining whilst owners were at dinner and Ieft dog in the room; poor internet; quality of snack food wasn’t great for the price (over cooked meat for example or bland); they charge for room service on top of the price of a meal; their shuttle to the local village is 15 euros each way - you’d have thought for a 5-star hotel you would get this for free as it’s only a short 8 minute drive away. The bathroom is where you can really tell the age of the hotel - poor shower and some drainage hole in the middle of the floor where the cover kept coming off leaving a hole big enough for small feet to disappear into! Everyone was friendly enough but we just felt disappointed by the hotel and spent most evenings in the village.

Lovely hotel that is miles from anywhere to allow you to switch off and unwind. Beach and water sports type of holiday as pool very small with limited sun loungers. Service okay but at times requests weren’t acted upon and going that extra mile as expected of a 5 star hotel. For example, we couldn’t be seated at the restaurant for dinner and the wait time was 30 minutes, instead of offering us drinks they told us to just sit in the bar and wait. There was also some confusion with the bill and again no real apology for the error they had made. Overall though we had a fantastic family holiday

Luxury Hotel on Private Beach Staff very attentive, excellent restaurants. Lovely resort

Perfect beach. Lots of sunbeds available at any time. Waterspouts and diving centre are very good with fair prices. Great place for families. The staff is super nice. Bathroom is a let down. Breakfast has a great selection and never too many people. There are a few good options for dinner, all on the expensive side. The village nearby has some nice restaurants. Snacking at the beach is a problem with not many options and nothing for less than €20

We had the most wonderful and relaxing week at eagles palace, the food was excellent, the beach was calm and tranquil and never felt over crowded.

Noisy marble floor Hard mattress, squiki etc.. Not peaceful Between house keeping slamming door every 1mn while naping Awake at 7am with neighbours rattling the floor with their chair Not.a Destination for a holiday

Great facilities and things to do. The ala carte restuarants are a must if you want good food. The main buffet restaurant isnt great with cold food most days (including breakfast). We went in september so the place was quiet. Service was excellent and facilities worked well.

Nothing bad to say . good location, great beach, quiet atmosphere. The only thing that would drag its overall rating down is how expensive all the restaurants are

Hotel with great service, beautiful beaches! This is one of the place that I wont to come back to.

There were only two negatives for me. The first was to have dogs sitting on peoples laps in the dining room, which I find particularly distasteful. The other was the lack of discipline of children in the dinning room (some even riding cycles between the tables). The setting for dining was superb; the views were breath-taking. People were dressed smartly for dinner which I like, but unruly children and dogs certainly did not enhance the experience. I still give this hotel 5 though. The staff were very friendly and helpful.

Overpriced. Don't go if you want a Greek experience. From the rooms which overlook a busy road and the Spa, the smell of sewage is quite overpowering. Extractor fan did not work and had to ask three times for it to be fixed - never was. Had a disagreement with the Manager over breakfast in the room - it will be 11euro for service charge - not 3 as advised by Reception and didn't get everything that was on the list for breakfast - recalled room service who just sent a young man with attitude who seems annoyed that he had to come back with the missing items! Went in a quiet week and staff too attentive as nothing to do. Left on a busy day and really not nice. Nothing in the area so have to eat and do stuff in the hotel - luckily most of the spa stuff is free. Food okay but too expensive compared to really great greek food/restaurants. Think this is priced for the American market. We like 5* hotels but this wasn't up to scratch.

This was our 3rd stay and it was as good as always. Strengths: friendly staff, great service, superb restaurant and breakfast, great beach. Weaknesses: only single beds pushed together to make double and the 80s music at the beach bar!

Everything we expected and more.

Wir kommen wieder wie immer

Emplacement idéal et service de qualité. La plage est top et il y a tous les services. La piscine est parfaite pour les enfants mais le bar de la piscine ferme trop tôt (18h) pour les longues soirées de printemps.

🌟 Perfekter Aufenthalt – jederzeit wieder! 🌟 Wir waren absolut begeistert von meinem Aufenthalt in diesem Hotel! Schon beim Betreten wurde ich herzlich empfangen, das Personal war überaus freundlich, aufmerksam und professionell.

Hervorragend, alle Wünsche werden erfüllt